Webinar

Showing 145–160 of 558 results

Staff & Provider Engagement

Employee Culture: Engaging with the New Generation

Understand the impact of social media, gamification and pop culture on employee engagement and how to gain staff level engagement/buy-in to make “change” more fun.
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Infrastructure & Governance

Employee Engagement: A Central Driver in Your Patient Experience Efforts

Learn what organizations are doing to support all who work in healthcare deliver the best to their patients, families and each other.
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Staff & Provider Engagement

Employee Engagement: We are ALL Patient Advocates!

Inspire all caregivers to think beyond their job titles and embrace their role as patient advocates.
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Staff & Provider Engagement

Employees as Change Agents in Process Improvement

How do your employees help you gain insight into improving the patient experience?
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Patient Family & Community Engagement | Quality & Clinical Excellence

Empowering Families in the NICU: The Transformative Impact of Family Integrated Care

Family Integrated Care (FIC) is a transformative approach in neonatal and pediatric units, redefining the landscape of family-centered healthcare. This webinar focuses on the importance of FIC for hospitalized infants, children, and their families. FIC recognizes the integral role of families and encourages their active participation in all aspects of their child’s care, transforming them
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Culture & Leadership | Quality & Clinical Excellence

Empowering Healthcare: Understanding and Supporting Trans and Non-Binary Patients

Join Lou Weaver for a webinar on understanding trans and non-binary individuals and their healthcare needs. The session will cover specialized healthcare considerations, Standards of Care, and the impact of Social Determinants of Health on this population. Participants will explore the differences between sexual orientation (SO) and gender identity (GI), the importance of related data,
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Staff & Provider Engagement

Empowering Managers & Leaders with the Educational and Assessment Tools to Improve the Patient Experience

Explore the successful outcomes of the results at Hackensack UMC in an effort to empower managers with employee educational and assessment tools.
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Staff & Provider Engagement

ENCORE: Secrets to Showstopping Patient Experience

Draw a 6-point comparison between what is demanded of healthcare providers and Broadway actors. The stages may be drastically different, but how we go about creating “encore performances” is strikingly similar.
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Infrastructure & Governance

Encore! Encore! Transforming Volunteer Orientation from Traditional to Buzzworthy

Adapt required learning material into more entertaining, more satisfying, and better retained lessons.
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Policy & Measurement

Engage in the Global Experience Measure Inquiry

In recent years, the Global Experience Measure (GXM) effort at the Institute has brought together over 1,000 member voices from our global community. Driven by feedback from our Global Council and inspired by a PXJ article, Measuring what matters: A proposal for reframing how we evaluate and improve experience in healthcare, this effort has led
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Culture & Leadership

Engaging C-Suite in the Patient Experience

How do Patient Experience Leaders and CEOs appropriately challenge and engage C-Suite to place patient experience at the top of their priority list?
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Patient Family & Community Engagement

Engaging Children and Youth in Healthcare: A Developmental Approach

2pm ET / 1pm CT / 12pm MT / 11am PT – Current efforts to engage children and youth in hospital care lack a formal framework and engagement programs often rely solely on caregivers and guardians as proxies, overlooking their direct input. This presentation emphasizes the importance of involving children and youth directly in healthcare
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Patient Family & Community Engagement | Staff & Provider Engagement

Engaging Community and Volunteer Partnerships for Health Equity and Experience

Through Arkansas Children’s Hospital’s (ACH) 2022 Community Health Needs Assessment (CHNA), implementation strategies were identified to prioritize and plan for evidence-based solutions to address top health needs for children across the state of Arkansas. In this presentation, participants will learn to implement programming that engages community partners and volunteers in strategic ways to impact health,
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Staff & Provider Engagement

Engaging Faculty and Staff in the PFCC Philosophy Using Patient Satisfaction Surveying Instruments

Involving family members in all aspects of care increases the practice of PFCC, increases patient satisfaction, decreases length of stay and increases quality and safety.
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Patient Family & Community Engagement

Engaging Patients and Families Each and Every Time

Discover how hospital leadership and staff integrate patient and family engagement while recognizing that it leads to improved patient and family experiences and quality care.
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Patient Family & Community Engagement

Engaging Peer Mentors to Support Patients and Families in Transition

Explore the use of volunteer peer mentors to support patients and families going through youth care transitions at the Alberta Children’s Hospital.
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