Courses
On-Demand PXLearning Library
A comprehensive collection of 15 courses that build your foundation in experience excellence.
Explore the Course LibraryBody of Knowledge Certificate Programs
For individuals ready to establish expertise and leadership in patient experience.
Learn MoreFellow in Human Experience (FHX)
Distinguish yourself as a leading practitioner in the field of patient and human experience.
Learn MoreCPXP Prep
An international designation intended for individuals with a commitment in patient experience improvement.
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CPXP
Achieve the professional designation of Certified Patient Experience Professional (CPXP)
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CAVS
Achieve the professional designation of Certified Administrator of Volunteer Services (CAVS)
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Organizational Programs
Certificate in Principles for Experience Excellence
Grounded in the Guiding Principles for Experience Excellence, this certificate program delivers essential strategic insights directly to your organization, equipping your team to design a comprehensive experience strategy.
Learn MorePX 101
Patient Experience 101 (PX 101) equips healthcare organizations with a foundational, easy-to-use learning package to support and enhance your culture of excellence by building patient experience knowledge and skill for all employees across an organization.
Learn MoreInternational Professional Programs
Especialização em Experiência do Paciente e Cuidado Centrado na Pessoa
Brazil | Portuguese
(Specialization in Patient Experience and Person-Centered Care)
Patient Experience, Design & Innovation
La experiencia del paciente como recurso estratégico de innovación y mejora continua
Spain | Spanish
(The patient experience as a strategic resource for innovation and continuous improvement)
