Empowering Healthcare: Understanding and Supporting Trans and Non-Binary Patients
Published August 27, 2024


Join Lou Weaver for a webinar on understanding trans and non-binary individuals and their healthcare needs. The session will cover specialized healthcare considerations, Standards of Care, and the impact of Social Determinants of Health on this population. Participants will explore the differences between sexual orientation (SO) and gender identity (GI), the importance of related data, and challenges in accessing healthcare. The discussion will also focus on advocacy, reducing stigma, and how providers can support their patients. Bring your questions and an open mind for this engaging conversation.
Learning Objectives
-Discover more about the gender minority population and the lack of access to competent care.
-Summarize the healthcare disparities that the gender minority population faces.
-Articulate the need for advocacy for trans and non-binary people within the healthcare setting.
Related content
-
Culture & Leadership | Infrastructure & Governance
Aligning Experience to Drive Scalable, Sustainable Change
Published June 10, 2025

Complimentary – In today’s complex healthcare landscape, turning insights into meaningful action is critical. This webinar explores how experience alignment tools like journey maps, service blueprints, and prioritization frameworks can uncover hidden risks, align diverse stakeholders, and spark lasting transformation. Attendees will learn how these tools connect clinical, operational, and digital touchpoints, creating a clear,
Learn more -
Quality & Clinical Excellence
Enhancing Post-Operative Patient Care through Improved Discharge Communications for Nurses
Published October 16, 2025

Northwell Health implemented the BPIN initiative—emphasizing Bleeding, Pain, Infection, and Nausea— to enhance the quality and consistency of nurse-led discharge communication for post-operative patients. Through the use of visual cues and structured education, the initiative improved patient understanding and engagement, leading to measurable gains in OAS CAHPS scores across participating hospitals.
Learn more -
Quality & Clinical Excellence
Reigniting the Human Experience: Strategies for Getting Back to Basics
Published April 23, 2025
The Beryl Institute announces the release of its latest white paper, Reigniting the Human Experience: Strategies for Getting Back to Basics. Grounded in insights from The Beryl Institute community, this paper explores the impact of straying from the core principles of healthcare excellence and makes a compelling case for re-aligning efforts around proven, human-centered strategies.
Learn more