Engaging Patients and Families Each and Every Time

Stacey Koenig, Senior Director, Sheryl Chadwick and Dee Jo Miller, Parents on Staff
Linda Taloney, Family Centered Care Manager, Children’s Mercy Hospital

Inclusion of patients and families as central members of the healthcare team is a critical strategy to improve outcomes for patient and family experience and increase the safety and quality of care. This webinar will discuss how hospital leadership and staff integrate patient and family engagement while recognizing that it leads to improved patient and family experiences and quality care. Learn a variety of ways to engage patient and families in a healthcare setting to improve quality care and patient safety including Patient/Family Advisory Councils, hospital committees and workgroups, Patient Family Advisors (PFA’s), Family Educators and Parent Mentors.