Engaging Patients and Families Each and Every Time
![](https://theberylinstitute.org/wp-content/uploads/2015/09/Engaging-Patients-and-Families-Each-and-Every-Time.jpg)
Stacey Koenig, Senior Director, Sheryl Chadwick and Dee Jo Miller, Parents on Staff
Linda Taloney, Family Centered Care Manager, Children’s Mercy Hospital
Inclusion of patients and families as central members of the healthcare team is a critical strategy to improve outcomes for patient and family experience and increase the safety and quality of care. This webinar will discuss how hospital leadership and staff integrate patient and family engagement while recognizing that it leads to improved patient and family experiences and quality care. Learn a variety of ways to engage patient and families in a healthcare setting to improve quality care and patient safety including Patient/Family Advisory Councils, hospital committees and workgroups, Patient Family Advisors (PFA’s), Family Educators and Parent Mentors.
Related content
-
Culture & Leadership | Environment & Hospitality | Infrastructure & Governance | Patient Family & Community Engagement | Policy & Measurement | Quality & Clinical Excellence | Staff & Provider Engagement
A Commitment to Human Experience in Essential Hospitals
A Commitment to Human Experience in Essential Hospitals highlights the innovative practices of essential hospitals in enhancing the human experience in healthcare. These safety-net hospitals are crucial for providing care to underserved and marginalized communities, addressing complex medical needs and significant socio-economic challenges. Despite facing financial constraints and staff shortages, essential hospitals excel in creating
Learn more -
Patient Family & Community Engagement | Quality & Clinical Excellence
Impact of Improving Quality of Care on Patient Experience in Emergency Department
Listen as Dr. Ahmed A. Abdelkawy discusses how collaborating with patients and families to redesign the patient journey has improved the quality of care and patient experience in the emergency department at King Faisal Medical Complex in Saudi Arabia. Learning Objectives ⋅ Define the problem resulting in decreased patient experience rate in ED ⋅ Clarify
Learn more -
Innovation & Technology | Patient Family & Community Engagement
Why it’s Vital to Adopt an Aggressive Patient Experience Strategy
Patient experience is becoming increasingly vital to healthcare providers for many reasons, and traditional CX technologies are helping healthcare organizations improve. Healthcare is already spending more than most industries on CX or patient experience technologies, but Metrigy’s research data shows the need for an increased focus on four technologies that promise high return on investment.
Learn more