Encore! Encore! Transforming Volunteer Orientation from Traditional to Buzzworthy
![](https://theberylinstitute.org/wp-content/uploads/2022/11/Webinar-generic-1.jpg)
Rob Toonkel, CAVS, CDVS, Operations Manager, Volunteer Services, Mount Carmel West
In this webinar, participants will:
- Adapt required learning material into more entertaining, more satisfying, and better retained lessons.
- Identify the seven perceptual styles of learning, and incorporate them into a more dynamic orientation.
- Utilize free programs and items on hand to create an inexpensive yet lively presentation.
*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).
Related content
-
Infrastructure & Governance
Strategic Psychological Behaviors to Enhance Patient Experience
Learn how transform healthcare by infusing human-centered design and evidence-based methods into operations with strategic and consistent psychological behaviors to enhance patient and employee expectation, perception and experience.
Learn more -
Infrastructure & Governance
Radiology Bundle: Collaborative Approach to Designing an Experience
Learn how patient experience aligns with process improvement to increase patient experience awareness in front line team members, provides meaningful data to team leaders and creates clarity and a baseline understanding of what matters most.
Learn more -
Infrastructure & Governance
Service Recovery for All: The In-Patient Setting
Those working in healthcare have been experiencing the challenges associated with incivility of patients and family members. The workforce needs tools to effectively and confidently have conversations with upset individuals.
Learn more