Encore! Encore! Transforming Volunteer Orientation from Traditional to Buzzworthy
Published January 1, 2010
Rob Toonkel, CAVS, CDVS, Operations Manager, Volunteer Services, Mount Carmel West
In this webinar, participants will:
- Adapt required learning material into more entertaining, more satisfying, and better retained lessons.
- Identify the seven perceptual styles of learning, and incorporate them into a more dynamic orientation.
- Utilize free programs and items on hand to create an inexpensive yet lively presentation.
*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).
Related content
-
Infrastructure & Governance | Quality & Clinical Excellence
Patient Advocacy Community Connection Call: Disruptive Behavior Response Plan
Published September 11, 2024
Disruptive behavior undermines the relationships, communication, and teamwork needed to provide high-quality patient care. To promote a culture of safety, health care organizations must address the problem of behaviors that threaten the performance of the health care team. Join the Patient Advocacy Community for an opportunity to discuss disruptive behavior response plans. Connection Calls are
Learn more -
Infrastructure & Governance
Part of the team: Effecting change and sharing power in healthcare settings
Published April 27, 2023
In 2019, we, as a group of patients and researchers, were invited to rethink how the executive board received and responded to patient stories at a specific NHS hospital trust in the UK. Through an iterative series of meetings, we were able to co-identify common concerns and together develop a distinctive narrative framework for effecting
Learn more -
Infrastructure & Governance
Caring for Everyone: The Vital Role of America’s Essential Hospitals
Published July 8, 2025
J.R. Labbe, CEC Co-Founder, CCO, Executive Coach CSE Leadership, LLC Nicole Kirchhoffer DNP, MS, RN, CEN, CPXP, FPCC, NEA-BC Patient Experience Officer / Assistant Vice President Maimonides Medical Center Sharif Abdelhamid, MA, CPXP Chief Patient Experience Officer Denver Health Lara Burnside, MHA, CEC Co-Founder, CXO, Executive Coach CSE Leadership We’ve been called many things over the years
Learn more