Webinar
Showing 161–176 of 580 results
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Patient Family & Community Engagement | Staff & Provider Engagement
Engaging Community and Volunteer Partnerships for Health Equity and Experience
Published February 7, 2023
Through Arkansas Children’s Hospital’s (ACH) 2022 Community Health Needs Assessment (CHNA), implementation strategies were identified to prioritize and plan for evidence-based solutions to address top health needs for children across the state of Arkansas. In this presentation, participants will learn to implement programming that engages community partners and volunteers in strategic ways to impact health,
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Staff & Provider Engagement
Engaging Faculty and Staff in the PFCC Philosophy Using Patient Satisfaction Surveying Instruments
Published December 11, 2013
Involving family members in all aspects of care increases the practice of PFCC, increases patient satisfaction, decreases length of stay and increases quality and safety.
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Patient Family & Community Engagement
Engaging Patients and Families Each and Every Time
Published September 10, 2015
Discover how hospital leadership and staff integrate patient and family engagement while recognizing that it leads to improved patient and family experiences and quality care.
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Patient Family & Community Engagement
Engaging Peer Mentors to Support Patients and Families in Transition
Published March 12, 2019
Explore the use of volunteer peer mentors to support patients and families going through youth care transitions at the Alberta Children’s Hospital.
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Staff & Provider Engagement
Engaging Physicians in a Communication Skills Training Program
Published September 20, 2016
Hear about techniques used to engage physicians in practicing new communication skills as well as the link between the relationship-centered communication program to physician empathy and burnout.
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Staff & Provider Engagement
Engaging Physicians in CAHPS Improvement
Published February 4, 2013
Learn how to engage clinicians and other members of the care team and how to use data (including H and CG-CAHPS) as a catalyst for systematic culture change.
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Staff & Provider Engagement
Engaging Physicians in the Patient/Provider Experience
Published October 11, 2012
Improving the provider experience led to enlightened attitudes, intrinsic behavior changes, and realizations that the providers could positively influence an encounter with the patient and the staff and improve patient experience scores.
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Staff & Provider Engagement
Engaging Practitioners in Addressing Overuse of Services
Published February 4, 2013
Explore an approach to engaging physicians in the process of identifying and reducing overuse of services.
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Culture & Leadership
Enhancing Communication Skills: A Catalyst for Org Cultural Transformation
Published February 4, 2016
Communication in Healthcare is a learner-centered curriculum providing skills to caregivers to navigate the journey from a provider-centered to a patient-centered and team-based culture, embracing a culture of trust, safety, and compassion.
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Innovation & Technology
Enhancing Patient and Physician Exam Room Interactions with the Electronic Health Record
Published May 23, 2017
Explore communication challenges with the EHR and best practices physicians can implement to maintain rapport between the physician and the patient.
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Culture & Leadership | Staff & Provider Engagement
Enhancing Provider Communication with the CURO Conversations Model
Published November 4, 2025
Effective communication is vital for exceptional patient care, relying on providers’ integration of communication models into their daily practice. At Cone Health, we’ve embedded the CURO Conversations Model—Connect, Understand, Reveal/Relate, and Outcomes—into our culture since 2017, championed by Dr. Donald Wickline and the Patient Experience team. New providers undergo comprehensive orientation, receive CE credits, and
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Innovation & Technology
Enhancing PX and Engagement Through Technological Innovation
Published October 18, 2016
Implementation of enhanced leader rounding, interactive patient care via technology including education and a patient experience real time portal and discharge calls can build a commitment to teamwork while improving the patient experience.
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Staff & Provider Engagement
Enhancing Staff Engagement and Resiliency by Building a Culture of Respect
Published January 15, 2019
Employee experience – particularly addressing the challenges and barriers staff face on a daily basis – is critical for any long term success.
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Staff & Provider Engagement
Enhancing the Patient Experience through Shadow Coaching
Published June 25, 2013
Dean Clinic developed a shadow coaching program built on best practices to enhance the patient experience and improve patient satisfaction scores.
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Infrastructure & Governance
Enhancing the Patient Experience through Spotlighting
Published May 9, 2012
Spotlighting gives caregivers new tools to show their compassion, honor patient dignity and foster an environment in which patients feel safe and nurtured.
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Innovation & Technology
Enhancing the Patient Experience through the Use of Interactive Technology
Published July 12, 2011
Examine how interactive technology is used to improve HCAHPS scores, patient satisfaction, and clinical outcomes, while providing hospitals with real cost savings and revenue opportunities.
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