Culture & Leadership | Staff & Provider Engagement

Enhancing Provider Communication with the CURO Conversations Model

Published November 4, 2025

PXE Credit Available

Effective communication is vital for exceptional patient care, relying on providers’ integration of communication...

Culture & Leadership

Shaping the Future of Human Experience with Tyler Gegen

Published September 26, 2025

Jason Wolf sits down with Tyler Gegen to discuss his intentional path into patient...

Culture & Leadership | Staff & Provider Engagement

ONE Sutter Experience of Care, a 3-Step Communication Standard

Published September 25, 2025

PXE Credit Available

Sutter Health’s vision for Destination 2030 includes the ONE Sutter Experience of Care, a...

Culture & Leadership

No Time to be Timid: Making the Financial Case for PX professionals

Published September 21, 2025

J.R. Labbe, CEC 

Co-Founder, CCO, Executive Coach 

CSE Leadership,...

Culture & Leadership | Patient Family & Community Engagement | Policy & Measurement | Staff & Provider Engagement

Pulse Check: Perspectives on Human Experience

Published September 19, 2025

Complimentary - This 30-minute session will explore key headlines from the most recent PX Pulse...

Staff & Provider Engagement

The Impact of the ED Service Ambassador Program

Published September 11, 2025

In this episode, Amy Kwiatkowski talks with Liddy Deacon of Sutter Health about their...

Culture & Leadership

Executive Perspectives: Why a Strategic Commitment to Human Experience is a Must

Published September 3, 2025

In this paper, healthcare executives from across the globe share their insights, struggles,...

Staff & Provider Engagement

State of HX 2025: Thriving in the Face of Change

Published July 30, 2025

We’re pleased to announce the release of The State of Human Experience 2025: Thriving...

Patient Family & Community Engagement | Staff & Provider Engagement

Connecting Compassion for Patients with Health Care Worker Wellbeing

Published July 29, 2025

PXE Credit Available

This webinar will explore: understanding who patients are, what they need, and how compassion...

Patient Family & Community Engagement | Staff & Provider Engagement

What Does Excellent Look Like?

Published July 15, 2025

PXE Credit Available

This webinar explores how connection and communication directly impact the human experience in healthcare....

Policy & Measurement

PX Pulse: Americans Call for Trust and Change in Healthcare – July 2025

Published July 9, 2025

As the U.S. faces political shifts and social tensions, the latest PX Pulse captures...

Environment & Hospitality

Words Matter: Transforming Care Through Better Communication

Published July 8, 2025

In this episode of...

Culture & Leadership

PX Champions: Improving our Impact by Broadening our Reach

Published July 2, 2025

How can we ingrain patient experience into our organization’s culture? This is the question...

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