Culture & Leadership | Staff & Provider Engagement

Compassion Connected Communication

Published July 9, 2026

PXE Credit Available

Compassion is a critical driver of patient experience, staff well-being, and trust. Grounded in...

read more
Culture & Leadership

Little Stories with Big Impact: Where Healthcare Integration Comes to Life

Published July 6, 2026

Little Stories with Big Impact is the companion storybook to our white paper,...

read more
Staff & Provider Engagement

Transforming Care from the Inside Out: The Impact of Peer Coaching on Provider Well-Being and Patient Experience

Published June 26, 2026

Learn how Dartmouth Health is transforming care from the inside out through peer...

read more
Patient Family & Community Engagement | Staff & Provider Engagement

The Cost of Silence: Addressing Disenfranchised Grief in Healthcare

Published June 23, 2026

PXE Credit Available

This webinar shines a light on disenfranchised grief, the often-unrecognized loss experienced by both...

read more
Environment & Hospitality

What We Wear Shapes Patient Trust

Published June 15, 2026

Heather Lazarides, MHA, MS CCC-SLP, CPXP
Director of Patient Experience
BJC Health...

read more
Staff & Provider Engagement

Reframing Physician Perceptions of Patient Experience: A Physician’s Perspective

Published May 21, 2026

This PX Learning Bite features physician leader Amit Singh, M.D., of Cook Children’s Medical...

read more
Staff & Provider Engagement

Narration of Care Framework to Strengthen Nurse Communication

Published April 30, 2026

A system-wide initiative at Houston Methodist introduced a “Narration of Care” framework to strengthen...

read more
Culture & Leadership | Policy & Measurement

From Patient to Nurse Leader: How a Childhood Hospital Stay Shaped a Career

Published April 19, 2026

In this episode, Jason Wolf sits down with Jerry Mansfield, Vice President and System...

read more
Staff & Provider Engagement

PX Champions: Providing Exceptional Experiences by Building Culture & Growing Leaders

Published March 26, 2026

By Breanna Fuller
BJC Medical Group

At BJC Medical Group, our PX Champions...

read more
Culture & Leadership

The Sum of All Interactions: Advancing Human Experience through an Integrated Ecosystem

Published March 24, 2026

Healthcare experience is not owned by one role or team—it’s an ecosystem. The Sum...

read more
Culture & Leadership | Staff & Provider Engagement

Reigniting Frontline Culture Through Service Behaviors

Published March 10, 2026

PXE Credit Available

Discover a proven framework for building a positive, patient-centered culture through standardized service behaviors....

read more
Culture & Leadership

“Leap, and a Net Will Appear”: Leading Teams into the Unknown

Published March 1, 2026

In this episode, Jason Wolf sits down with Laura Wood, Executive Vice President of...

read more
Staff & Provider Engagement

When Grief Speaks: Peer-Led Care for Healthcare Workers

Published February 24, 2026

PXE Credit Available

In healthcare, grief is not an exception - it is part of the work....

read more
See more