ENCORE: Secrets to Showstopping Patient Experience
Published February 21, 2012
Marcie Stern, Motivational Speaker and Work/Life Strategist
This session draws a 6-point comparison between what is demanded of healthcare providers and Broadway actors. The stages may be drastically different, but how we go about creating “encore performances” is strikingly similar. The Broadway analogy will inspire you and your team to work with more focus, confidence and engagement in delivering the best patient experience. Your team will learn to shine every day by leveraging their individual talents, to overcome the obstacles that keep them from peak performance, and the importance of sharing the stage to bring out the best in cast members.
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events