Patient Experience Bookstore

Our collection of patient experience related books includes titles developed by special interest communities of The Beryl Institute as well as a preparation guide for the CPXP examination. Most books can be ordered directly through Amazon.

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New Releases

Little Stories with Big Impact:
Where Integration Comes to Life

Complimentary PDF Available for Members 

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Return on Human Experience:
Eight Principles to Inspire Excellence
in Healthcare

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Transforming the Future of Healthcare:
Reflections on a Decade of the Experience Movement

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Volunteer Professionals

Time, Talent & Treasures

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Patient Advocacy

In the Name of The Patient

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Patient Advocacy

The Written Word

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Patient Advocacy

The Sky is Falling Vol 1

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Patient Advocacy

The Sky is Falling Vol 2

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Patient Advocacy

A Patient Centered Approach to Handling Complaints and Grievances

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