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Included With Your Membership

Research Library

Unlimited access to the world’s largest repository of evidence-based academic research and best practices on experience.

Live Events

Access a network of 60,000 peers around the globe and find solutions to your most pressing experience-related challenges through webinars, px connect and connection calls.

Learning Opportunities

Discounts on customized learning to champions throughout your organization and preparation for coveted industry credentials – the Certified Patient Experience Professional (CPXP).


Contribute to publications, podcasts, presentations and conferences. Elevate your organization’s visibility and commitment to experience.

Special Interest Communities

Connection among healthcare leaders committed to improving the patient experience in an identified role or area of interest.

 All Member Benefits

   Organizational Member  Individual Member Non-Member
Members Receive Access to Exclusive Content      
Unlimited Membership Access    
Introduction to Patient Experience    
Organizational Experience Assessment    
Dedicated Support    
PX Papers  
The Beryl Institute Research such as Consumer Study Reports and Influence Factors Study Reports  
Webinars - Live and On Demand    
Case Studies  
Grant Research Reports  
PX Connect - our online community  
Member Directory  
Connection Calls  
Special Interest Communities  
Members Receive Significant Savings with Discounts      
Speaking Fees  
PX 101    
Career Center Job Listings    
CPXP Prep Course  
CAVS Prep Course    
Body of Knowledge Courses  
Body of Knowledge Certificate Programs  
Open Access to Patient Experience Resources      
The Beryl Institute's biennial State of Patient Experience Benchmarking Study
Learning Bite Videos
To Care is Human Podcast
Career Center Job Postings
PX Journal Articles
PX Blogs
Individual Experience Assessment

“The Beryl Institute is a community of like-minded healthcare professionals, driven by the idea that patient experiences matter. There is a level of professionalism and structure in patient experience that is urgently needed. In my opinion, The Beryl Institute is the answer.”

Dwight W. McBee MBA, BSN, RN, CPXP, Chief Experience Officer, Temple University Health System Philadelphia, Pennsylvania

“I love what The Beryl Institute stands for as well as the cause. I want to further the conversation and work being done at the Institute. To me, The Beryl Institute is the resource center for all things patient experience. Plus, I like the members!”

Jennifer R. Purdy, LCSW, Executive Director for Veterans Patient Experience (VA PX), US Department of Veterans Affairs Washington, DC


Contact Russell Senger, Vice President, Community Development

Phone: 866.488.2379 x 708