Webinar

Showing 113–128 of 558 results

Infrastructure & Governance

Department of Veteran Affairs Roadmap to Patient Experience

Explore the Department of Veteran Affairs’ journey of patient experience by using a self-assessment, Roadmap and guidebook.
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Environment & Hospitality

Designing & Implementing an Effective Hospital-Based Music Program

Music is an important patient satisfier in the hospital setting and it can be implemented through a number of cost effective practices.
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Environment & Hospitality

Designing Environments that Heal Part 1: Healing

Investigate the design of environments that heal with an introduction to the art of healing, health, care, and the environment.
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Environment & Hospitality

Designing Environments that Heal Part 2: Evidence-Based Design

An introduction to the art of healing, health, care, and the environment will be followed by an examination of previous literature in the fields of environmental psychology, environmental design, and evidence-based design.
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Environment & Hospitality

Designing Environments that Heal Part 3: The Environment

The sensory environment will be defined and we will look at environmental stressor, symptoms, and ways to provide relief.
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Culture & Leadership | Quality & Clinical Excellence | Staff & Provider Engagement

Developing an Interactive Behavioral Based Training Program

This webinar, How to Develop an Interactive Behavioral Based Training Program that Aligns with Employee and Patient Feedback around Improvement Opportunities, will provide step by step guidance to develop a training program with a focus on behavioral based learning. The program uses storytelling and staff and patient feedback to “connect the dots” in the human
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Culture & Leadership

Developing Effective Volunteer Recruitment Strategies in these New Trends of Volunteerism

Define the different meanings of volunteer recruitment, provides comprehensive volunteer recruitment approaches and shares several strategies focused on results.
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Culture & Leadership | Infrastructure & Governance

Developing Multidisciplinary Committees for Patient Experience Effectiveness

This webinar explores how to move beyond recognizing the value of patient experience to embedding patient- and family-centered care into organizational culture. Learn how Patient Experience Committees, including a successful Cleanliness Committee, have driven improvements in HCAHPS scores, engagement, and collaboration. Discover strategies for structuring a Patient Experience Steering Committee with multidisciplinary subcommittees aligned to
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Culture & Leadership

Developing Resilience: Lessons from a Leader and a Patient

Experience as a physician, health system leader, and a patient have created new insights into the need to solve this critical problem impacting our health delivery systems.
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Patient Family & Community Engagement

Different? Same? Aren’t People Just People?: Serving the Many Faces of Healthcare

Creating an environment focused on greater cultural competence will improve the interactions between patients and the hospital team.
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Environment & Hospitality

Discharge with Dignity: How the Thrift Shop can Make a Difference

Explore the concept and launch of “Discharge with Dignity” program, share process of working with Case Management/Social Workers/Care Transitions Team, and describe impact on patient throughput.
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Discover Your Path: Body of Knowledge Certificate Programs

12pm ET / 11am CT / 10am MT / 9am PT – Whether you are new to patient experience or looking to advance your skills as a leader, The Beryl Institute offers programs to support you in your professional journey. Join this informational webinar to learn about The Beryl Institute’s Certificate Programs and the Fellow
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Patient Family & Community Engagement

Disruptive Behavior

Walk through a best practice which demonstrates an effective protocol for managing disruptive behavior among patients and families.
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Policy & Measurement

Driving Better Real-World and Evidence-based Policy Outcomes Through Patient + Public Experience

Join a leadership discussion around how federal agencies are using innovative technology to more effectively and urgently address current and systemic health challenges in the pandemic and beyond.
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Culture & Leadership

Driving Results Through Interdisciplinary Leadership Skills

A large health system in the southwest has been able to reduce leadership variance and drive employee and patient engagement by implementing interdisciplinary leadership skills simulation.
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Patient Family & Community Engagement

Driving System Change through a Patient and Family Advisory Council

To support the cancer patient journey, the creation of a Patient and Family Advisory Council (PFAC) within Cancer Care Ontario (CCO) has ensured a consistent and standardized approach for all divisions/programs involved in patient engagement.
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