Webinar
Showing 113–128 of 549 results
-
Environment & HospitalityDesigning Environments that Heal Part 1: Healing
Investigate the design of environments that heal with an introduction to the art of healing, health, care, and the environment.
Learn more -
Environment & Hospitality
Designing Environments that Heal Part 2: Evidence-Based Design
An introduction to the art of healing, health, care, and the environment will be followed by an examination of previous literature in the fields of environmental psychology, environmental design, and evidence-based design.
Learn more -
Environment & Hospitality
Designing Environments that Heal Part 3: The Environment
The sensory environment will be defined and we will look at environmental stressor, symptoms, and ways to provide relief.
Learn more -
Culture & Leadership | Quality & Clinical Excellence | Staff & Provider EngagementDeveloping an Interactive Behavioral Based Training Program
This webinar, How to Develop an Interactive Behavioral Based Training Program that Aligns with Employee and Patient Feedback around Improvement Opportunities, will provide step by step guidance to develop a training program with a focus on behavioral based learning. The program uses storytelling and staff and patient feedback to “connect the dots” in the human
Learn more -
Culture & LeadershipDeveloping Effective Volunteer Recruitment Strategies in these New Trends of Volunteerism
Define the different meanings of volunteer recruitment, provides comprehensive volunteer recruitment approaches and shares several strategies focused on results.
Learn more -
Culture & Leadership | Infrastructure & GovernanceDeveloping Multidisciplinary Committees for Patient Experience Effectiveness
This webinar explores how to move beyond recognizing the value of patient experience to embedding patient- and family-centered care into organizational culture. Learn how Patient Experience Committees, including a successful Cleanliness Committee, have driven improvements in HCAHPS scores, engagement, and collaboration. Discover strategies for structuring a Patient Experience Steering Committee with multidisciplinary subcommittees aligned to
Learn more -
Culture & LeadershipDeveloping Resilience: Lessons from a Leader and a Patient
Experience as a physician, health system leader, and a patient have created new insights into the need to solve this critical problem impacting our health delivery systems.
Learn more -
Patient Family & Community EngagementDifferent? Same? Aren’t People Just People?: Serving the Many Faces of Healthcare
Creating an environment focused on greater cultural competence will improve the interactions between patients and the hospital team.
Learn more -
Environment & HospitalityDischarge with Dignity: How the Thrift Shop can Make a Difference
Explore the concept and launch of “Discharge with Dignity” program, share process of working with Case Management/Social Workers/Care Transitions Team, and describe impact on patient throughput.
Learn more -
Discover Your Path: Body of Knowledge Certificate Programs
12pm ET / 11am CT / 10am MT / 9am PT – Whether you are new to patient experience or looking to advance your skills as a leader, The Beryl Institute offers programs to support you in your professional journey. Join this informational webinar to learn about The Beryl Institute’s Certificate Programs and the Fellow
Learn more -
Patient Family & Community Engagement
Disruptive Behavior
Walk through a best practice which demonstrates an effective protocol for managing disruptive behavior among patients and families.
Learn more -
Policy & MeasurementDriving Better Real-World and Evidence-based Policy Outcomes Through Patient + Public Experience
Join a leadership discussion around how federal agencies are using innovative technology to more effectively and urgently address current and systemic health challenges in the pandemic and beyond.
Learn more -
Culture & LeadershipDriving Results Through Interdisciplinary Leadership Skills
A large health system in the southwest has been able to reduce leadership variance and drive employee and patient engagement by implementing interdisciplinary leadership skills simulation.
Learn more -
Patient Family & Community EngagementDriving System Change through a Patient and Family Advisory Council
To support the cancer patient journey, the creation of a Patient and Family Advisory Council (PFAC) within Cancer Care Ontario (CCO) has ensured a consistent and standardized approach for all divisions/programs involved in patient engagement.
Learn more -
Culture & Leadership | Innovation & Technology | Staff & Provider EngagementEase, Care, and Access: The Business Impact of Experience Transformation
Learn how organizations are leveraging advanced machine learning and AI listening technologies to transform operations, enable empathy at scale, and articulate the ever-elusive ROI in financial, experiential, and operational terms.
Learn more -
Culture & Leadership | Infrastructure & Governance | Innovation & TechnologyED Processes & Improvements: Implementation Best Practices & Outcomes
In this webinar, an Associate Chief Experience Officer, a Program Director, an Analyst, and a consultant will present what they did to improve patient experience outcomes across seven hospitals’ emergency departments which resulted in improved HCAHPS scores in all seven hospitals. The strategic, systemwide process improvements are based on analyses provided through Epic tools and
Learn more
