Driving Better Real-World and Evidence-based Policy Outcomes Through Patient + Public Experience
Published June 8, 2021
Nina Bianchi | Public Sector, Solutions Principal, Medallia
Samantha Finstad | Senior Health Science Policy Advisor/President’s Cancer Panel, National Cancer Institute (NCI)
Michelle Holko | Presidential Innovation Fellow (PIF), Technology Transformation Services
Renee Lobanovskyy | Director, Partner Services and Partnership Development, HHS Grant Solutions
Alex Wilson | Director of Health+, OASH – Office of the Assistant Secretary of Health
People are at the center of our healthcare system. Real-world data – particularly when gathered through innovative methods – has the power to improve outcomes and influence patient perceptions across the continuum of care. Imagine a future of more personalized healthcare fueled by evidence-based policymaking, robust real-world data, and real-time experience signals. Join us for a leadership discussion around how federal agencies are using innovative technology to more effectively and urgently address current and systemic health challenges in the pandemic and beyond. Participants will discover: Best practices in federal research and regulation to accelerate more listening and a better understanding of patient needs Approaches to leverage AI and Machine Learning to enhance patient experience and support public health officials to make better decisions and faster. More effectively addressing mission-critical priorities with data and technology innovation Power of crowdsourcing to build trust with the public and rapidly move ideas to solutions and solutions to market faster
Related content
-
Policy & Measurement
The Evolving US Patient Experience Measurement and Reporting Landscape: What’s Next for HCAHPS and Why It Matters
Published November 7, 2024
The Patient Experience Policy Forum (PXPF) of The Beryl Institute has had a focus on impacting the US patient experience measurement structure since its founding in 2017. PXPF successes over the years have included interfacing with CMS leadership to advocate for updates and improvement of the CAHPS system, including the HCAHPS survey. Significant changes are
Learn more -
Innovation & Technology | Policy & Measurement
Using Narrative to Illuminate and Improve Experience
Published September 26, 2023
Watch this webinar for an interactive discussion through a series of five mini-case studies to illustrate the power of narrative. The case studies will focus on: (1) using an innovative digital tool to collect patient-generated contextual information and embedding at-a-glance summaries of patient narratives in the EHR (2) mining open-ended comments in experience surveys, with
Learn more -
Policy & Measurement
Unleashing Collective Potential: The Power of Team-Based Leader Rounding in Elevating Patient Care
Published November 19, 2024
Baylor Scott & White Medical Center faced a decline in patient experience scores, reaching the 50th percentile by 2022 due to inconsistent leader rounding and lack of focus on improvements. In 2024, the center revamped its rounding program by involving non-clinical and ancillary leaders, focusing on structure, support, and connections. This approach included protected time
Learn more