Driving Better Real-World and Evidence-based Policy Outcomes Through Patient + Public Experience

Nina Bianchi | Public Sector, Solutions Principal, Medallia
Samantha Finstad | Senior Health Science Policy Advisor/President’s Cancer Panel, National Cancer Institute (NCI)
Michelle Holko | Presidential Innovation Fellow (PIF), Technology Transformation Services
Renee Lobanovskyy | Director, Partner Services and Partnership Development, HHS Grant Solutions
Alex Wilson | Director of Health+, OASH – Office of the Assistant Secretary of Health
People are at the center of our healthcare system. Real-world data – particularly when gathered through innovative methods – has the power to improve outcomes and influence patient perceptions across the continuum of care. Imagine a future of more personalized healthcare fueled by evidence-based policymaking, robust real-world data, and real-time experience signals. Join us for a leadership discussion around how federal agencies are using innovative technology to more effectively and urgently address current and systemic health challenges in the pandemic and beyond. Participants will discover: Best practices in federal research and regulation to accelerate more listening and a better understanding of patient needs Approaches to leverage AI and Machine Learning to enhance patient experience and support public health officials to make better decisions and faster. More effectively addressing mission-critical priorities with data and technology innovation Power of crowdsourcing to build trust with the public and rapidly move ideas to solutions and solutions to market faster
Related content
-
Environment & Hospitality | Policy & Measurement | Quality & Clinical Excellence
PX Chat – Restfulness of Hospital Environment
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an engaging PX Chat as we explore the 2025 updates to the HCAHPS survey, with a special focus on the new “Restfulness of Hospital Environment” measure. Breakout discussion groups will provide the opportunity for community members to
Learn more -
Policy & Measurement
Redesigning Your Approach to Patient Grievances to Improve Experience
UMass Memorial Medical Center transformed its grievance process to better respond to patient feedback by redesigning three key areas. Learn how building strong relationships with leadership, taking a proactive approach, and implementing “Standard Work” led to faster, more thorough responses, ultimately improving patient satisfaction and reducing response times.
Learn more -
Infrastructure & Governance | Patient Family & Community Engagement | Policy & Measurement
Patient Advocacy Community Connection Call: Effective Practices for Complaint and Grievance Recording and Reporting
In the ever-evolving landscape of healthcare, patient relations play a crucial role in ensuring a positive patient experience. Effective complaint and grievance recording and reporting are fundamental components of this process, directly impacting patient satisfaction, trust, and overall care quality. Join the Patient Advocacy Community for an insightful discussion of effective practices for managing patient
Learn more