Developing an Interactive Behavioral Based Training Program
2pm ET / 1pm CT / 12pm MT / 11am PT – This webinar, How to Develop an Interactive Behavioral Based Training Program that Aligns with Employee and Patient Feedback around Improvement Opportunities, will provide step by step guidance to develop a training program with a focus on behavioral based learning. The program uses storytelling and staff and patient feedback to “connect the dots” in the human experience to develop a program that empowers care givers to interact with one another and with patients and families in a positive and professional manner to enhance teamwork, professionalism, and communication.
Learning Objectives
– Discover how to align feedback from team members and patients to develop robust training programs that modify behavior and improve the care experience.
– Demonstrate the impact storytelling can have on retention of key concepts.
– Summarize how to reinforce learning in a fun manner and measure outcomes.
Speaker: Terri Hepp, MS, FACMPE, CPXP | Chief Experience Officer, Arnot Health
Non-members can purchase webinars at a cost of $49 each.
*Please join us in celebrating Terri Hepp’s final step in achieving the FHX designation. Click here to learn more about the Fellow in Human Experience.
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Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Developing an Interactive Behavioral Based Training Program
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