Webinar
Showing 433–448 of 510 results
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Environment & Hospitality | Patient Family & Community EngagementThe Sunrise Association Wheels Up! Program: Bringing the Joys of Childhood to Hospitalized Cancer Patients
It’s hard to just be a kid when you’re battling cancer. Carefree moments of joy seem out of reach. Solving that problem was the impetus behind the Sunrise Association which has been providing summer day camps for children with cancer and their siblings since 2006. Faced with COVID lockdowns, the Sunrise Association developed the Wheels
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Culture & Leadership | Staff & Provider EngagementThe Travel Nurse Experience and its Impact on the Patient Experience
Ellen Franz, RN, MSN, CPXP, FHX | Director of Patient Experience, Lutheran Hospital of Indiana This webinar will stress the importance of creating a positive, welcoming experience for travel nurses, and their inclusion into a hospital’s culture, to provide a consistent, optimal patient experience. Learning Objectives • Discuss the reasons for travel staff to be
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Culture & Leadership | Policy & MeasurementThe Treatment Impact: Cultural Inclusivity in a Modern World
Caring for patients and their families during tumultuous times can be daunting. Many times, we rely on our past experiences, good or bad, to help us through difficult or ambiguous situations. While empathy is a key component of good service, how do we show cultural inclusivity? How can we make a big impact and improve
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Patient Family & Community EngagementThe Truth about Frogs: A Real Story of the Power of Patient & Family Engagement
Learn how to operationalize the ETeam® tool to empower patients and hold their healthcare provider accountable and responsible for assessing, treating and diagnosing the patient’s medical condition(s).
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Infrastructure & GovernanceThe Unexpected Experience – The Emergency Department
Janiece Gray, Founding Partner/CEO, DTA Associates, Inc. Richelle Jader, Director of Emergency Services, Regions Hospital Daisy Nelson, Charge Nurse/Staff Nurse, Regions Hospital This session will provide a deep dive into key principles for changing a culture within a Level 1 Trauma Center. A case study will be featured with the key principles that have helped
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Innovation & TechnologyThe Weight of Responsibility: Using AI in the Patient Experience
Many organizations are focused on using artificial intelligence (AI) to replicate humans. What if we flipped that focus and leveraged AI for a more noble purpose in helping humans understand humans? Through the power of AI, we can listen to patient voices in ways we haven’t been able to achieve, equipping us with rich insights
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Staff & Provider EngagementThis Little Light of Mine
Explore the current understanding of the experiences of clinician compassion fatigue and burnout and give the participants “antibodies” that can build resilience.
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Culture & LeadershipThree Powerful Stories of Women Leading the Future of Healthcare
Join three powerful women who have become leaders in this male dominated field.
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Environment & HospitalityThrift Shop: Turning to Population Health
Review types of events that have been promoted to support the identified needs and identify opportunities to support the community while promoting the services of their health network.
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Culture & LeadershipTo Care is Human: The Factors Influencing Human Experience in Healthcare Today
Explore the opportunity we have in evolving our healthcare mindset to a focus on care expansion and addressing what may have very well been in our way.
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Culture & LeadershipTransform Healthcare in Collaboration with Diverse Voices
Explore the third aim in the Governance & Leadership segment of The New Existence: Transform Healthcare in Collaboration with Diverse Voices.
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Patient Family & Community EngagementTransforming Care: The Patient and Family Centered Care Methodology and Practice
Receive an overview of the PFCC M/P approach to transforming care and culture in any organization and how it also enables co-designing of care experiences by partnering with patients and families and health care providers in the design process.
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Infrastructure & Governance
Transforming for the Future Managing the Healthcare Evolution with Volunteers
Learn how to integrate the power of encouragement and the human connection as value added into the patient experience.
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Infrastructure & GovernanceTransforming the Riley Experience
Learn about the efforts of a pediatric hospital to involve families in quality improvement activities and sustain family engagement in LEAN transformation initiatives.
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Staff & Provider Engagement
Trust Series: A Conversation on Workforce Safety and Experience
This interactive session brings together the authors of the 2021 PXJ article, Rebuilding a foundation of trust: A call to action in creating a safe environment for everyone, addressing the issues of incivility and the possibilities we see
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Culture & LeadershipUnconscious Bias, Microaggressions, and Class
Explore the impact of unconscious bias, and its effects on behaviors, interactions, and decisions across socioeconomic classes.
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