The Critical Role of Spirituality in Patient Experience
Jason A. Wolf, PhD, President, The Beryl Institute
Rev. George Handzo, BCC, CSSBB Director, Health Services Research and Quality HealthCare Chaplaincy Network™
Many hospitals have partnered chaplaincy and patient experience or even put chaplains in charge of patient experience. And yet, spiritual care and chaplaincy care remain underutilized in helping to improve patient experience. Sharing insights from The Beryl Institute white paper published in collaboration with HealthCare Chaplaincy Network™, The Critical Role of Spirituality in Patient Experience, this webinar will explore the emerging focus of spiritual care and chaplaincy in patient experience excellence and provide a core set of central themes and concepts for organizations to consider regarding spiritual care. Participants will identify key practices on integrating spiritual care into healthcare and understand the impact the professional healthcare chaplain role has on patient experience excellence.
Related content
-
Environment & Hospitality | Patient Family & Community EngagementReimagining the Non-Clinical Patient and Family Environment
So much of healthcare journeys focus on precise treatment protocol to address a medical issue, and clinical experiences are oftentimes the only area of interest. But what happens when you prioritize non-clinical experiences within a hospital setting? This is what St. Jude Children’s Research Hospital set out to do when developing Family Commons, a new
Learn more -
Environment & Hospitality | Patient Family & Community EngagementIntegrating Recreational Art Activities into the Patient Experience
This research study explores the impact of recreational art activities on the human experience of hospitalized patients. With funds awarded through The Beryl Institute’s Grant Program, University of Maryland St. Joseph Medical Center launched Heart Cart, a painting program for inpatients. Reaction to the initial pilot from cardiac surgery patients was so positive, the art
Learn more -
Environment & Hospitality | Innovation & TechnologyThe Hospitality Effect: Creating a Culture to Improve Care & Outcomes
Elevating a great medical experience to a great patient experience means focusing on creating a great human experience. And that requires hospitality—not just in physical environments, but also in personal connections and experiences that help people feel seen and heard. Incorporating the principles of hospitality into patient care impacts the experience of patients, families, and
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events