The Great Invitation: An Inspired Imperative to Uncover the Magnificence within Healthcare
Diane M. Rogers, PCC, CPXP | President & Founder, Contagious Change, LLC
Experience the positive energy, practices and mindsets necessary to shift from the often-paralyzing perspectives brought on by the pandemic and The Great Resignation to an invitation that leverages individual strengths. Through a coaching mindset and a framework that holds up the mirror to magnificence, you will learn how to increase engagement, connect to meaningfulness and elevate the wellBEING of your staff. This session is planned to be interactive and fun!
Related content
-
Culture & Leadership
Leading through Listening: A Conversation with Garrett South
Join us as Garrett South, Director of Patient Experience at California Hospital Medical Center, shares his inspiring journey from fifth-grade class representative to healthcare executive. In this episode, Garrett discusses the power of connection and belonging in a world reshaped by post-pandemic social isolation.
Learn more -
Culture & Leadership | Infrastructure & Governance
Phoneside Manners: Strategies for Effective Communication
As the first point of contact that a patient has with your office, what transpires after the phone’s first ring can set the tone for the entire patient experience and impact patient satisfaction. Phoneside manners occur before a patient even walks through your front doors and can determine the outcome, mindset, and overall satisfaction of
Learn more -
Culture & Leadership
A Human-Centered Approach to Engaging Diverse Families in Pediatric Advisory Groups
By Nikki Montgomery, M.A., M.Ed., GPAC The pediatric world gets it right in many ways when it comes to engaging families. Families have to be involved in care when the patients are children. Families participate in developing care plans, and their expertise about their child is part of developing those plans. Families are welcomed, and
Learn more