The Great Invitation: An Inspired Imperative to Uncover the Magnificence within Healthcare
Diane M. Rogers, PCC, CPXP | President & Founder, Contagious Change, LLC
Experience the positive energy, practices and mindsets necessary to shift from the often-paralyzing perspectives brought on by the pandemic and The Great Resignation to an invitation that leverages individual strengths. Through a coaching mindset and a framework that holds up the mirror to magnificence, you will learn how to increase engagement, connect to meaningfulness and elevate the wellBEING of your staff. This session is planned to be interactive and fun!
Related content
-
Staff & Provider Engagement
Creating a Culture of Care & Respect: A Shared Responsibility for Those Serving and Being Served
In this Learning Bite, Hartford Healthcare shares its journey to a culture change to mitigate workplace violence. The system-wide program, “Mutual Care Mutal Respect,” TM mandates a caring environment based on shared responsibility between colleagues, providers, patients, and visitors. Learn how this journey has created healthcare experiences where people feel respected and cared for.
Learn more -
Culture & Leadership | Innovation & Technology
Virtual Care: How to Turn a Short-term Fix into a Long-term Strategy
A team that took on virtual care as crisis management in 2020 has evolved it into a long-term strategy for better clinical workflows, patient experiences, and operational benchmarks. Join team members of the virtual care initiative from Lehigh Valley Health Network to hear their journey with virtual care, including what technologies and use cases they’ve
Learn more -
Patient Family & Community Engagement | Staff & Provider Engagement
The Importance of Emotional Intelligence in Patient Relations (Part 1)
2pm ET / 1pm CT / 12pm MT / 11am PT – The Patient Relations department assesses and resolves complex patient issues related to customer service, billing, and patient care daily by researching errors and patient issues and finding the proper solution to satisfy the needs of the patient and their care partners. Individuals possessing
Learn more