Culture & Leadership

The Follow Through: Transforming Health Care

Victoria Baskett, CPXP | Founder and President, Victoria Baskett Patient Safety Foundation | Director of Patient Experience, Wayne UNC Health Care

In this webinar participants will gain knowledge on the importance of the most critical component of making a difference, the follow through. Commitments are made each and every day in healthcare. Learn how the simple act of fulfilling a promise can transform relationships, and every individual’s experience.

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