Enhancing the Patient Experience through the Use of Interactive Technology
Published July 12, 2011
Sharon Lewis, RN, MHA, Chief Nursing Officer, Glenwood Regional Medical Center, IASIS Healthcare
Nora Cain, Director of Stanford Health Library
Nisheeta Setlur, Project Manager-Process Excellence, Stanford University Hospital and Clinics
Kevin Meek, RN, BA, MHI, Clinical Information, Operations & Director of Orthopedics and Neurosciences, Mercy Gilbert Medical Center, a member Catholic Healthcare West
This webinar examines how interactive technology is being used to improve Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, patient satisfaction, and clinical outcomes, while providing hospitals with real cost savings and revenue opportunities. It will help us see how this new component of healthcare delivery can truly impact and enhance the patient experience.
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Enhancing the Patient Experience through the Use of Interactive Technology
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