Enhancing Patient and Physician Exam Room Interactions with the Electronic Health Record

Thomas Hopkins, M.D., Associate Medical Director, Sutter Independent Physicians
Anne Coit, Service Excellence Coach, Sutter Independent Physicians, CPXP, ICF-Certified Coach, Lean Sensei

Many physicians and medical staff experience challenges when it comes to maintaining high quality patient communication when the electronic health record (EHR) is in place. During this webinar, Thomas Hopkins, M.D. and Anne Coit, Service Excellence Coach will discuss communication challenges with the EHR and best practices physicians can implement to maintain rapport between the physician and the patient. Tom Hopkins, M.D. will share how these best practices have benefited his practice. Anne Coit, Service Excellence Coach, will also share how she coaches physicians on these ski