Webinar
Showing 369–384 of 563 results
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Culture & Leadership | Infrastructure & GovernancePitching Your Experience Strategy to the C-Suite
You may be new in your role as a Patient/Human Experience leader or you have worked hard to become in the field. Now, you want to share your insights and knowledge, starting with convincing the C-suite about the importance of Human Experience and how valuable an focus on experience would be in your organization. Maybe
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Policy & MeasurementPolicy & Systemic Issues: Hardwire Human Partnership & Dismantle the Structures and Systems that Lead to Disparities
Explore two aims in the Policy & Systemic Issues segment of The New Existence: Hardwire Human Partnership in the Healthcare Ecosystem and Research, Measure and Dismantle the Structures and Systems that Lead to Disparities.
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Culture & LeadershipPraise, Coach, Discipline: Giving Feedback to Others
Explore the hows and whys of giving feedback.
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Patient Family & Community EngagementPreparing Members of a Patient and Family Advisory Council
This training is designed for those who have already built a solid structure for PFA engagement and now are ready to improve the qualities of partnership.
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Environment & HospitalityPresence: Compassionate Communication Through Everyday Mindfulness
Extensive personal experience, wisdom from the ancients, and evidence-based studies are interwoven and shared to reveal how hands on caregivers can honor the dignity and independence of each patient
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Culture & Leadership | Policy & Measurement | Staff & Provider EngagementPromoting Anti-Racism and Supporting Staff through Policy
Mount Sinai deepened its commitment to equity and began a journey towards anti-racism in 2020. As part of this effort a diverse group of colleagues responded to a call for action from the staff to create a policy that clearly defines how to manage patients acting in a racist/ discriminatory way while supporting staff as
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Culture & Leadership | Patient Family & Community Engagement | Policy & Measurement | Staff & Provider EngagementPulse Check: Perspectives on Human Experience
11:00am ET / 10:00am CT / 9:00am MT / 8:00am PT (Complimentary) – This 30-minute session will explore key headlines from the most recent PX Pulse report and findings from the State of Human Experience 2025 study. Participants will engage in discussion on consumer perspectives on the current state of healthcare, review the biggest trends
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Culture & Leadership | Innovation & Technology | Staff & Provider EngagementPurposeful Leadership Rounding
In this webinar, nurse leaders Jane Pena and Eric Moore will share learnings and insights from their Purposeful Rounding Program, with a special emphasis on leadership rounding.
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Culture & LeadershipPUT ME IN, COACH: Coaching and Mentoring for Excellence
Learn why coaching and mentoring important to the success of their program, what the important keys for building mentoring and coaching skills are and how they can incorporate more coaching and mentoring into their relationships with employees and volunteers.
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Innovation & TechnologyPutting Time on Your Side in the Waiting Room
Hear how St. Jude Children’s Research Hospital decreased actual wait times and improved the perception of wait times.
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PX 101: The Foundation for Elevating Experience in Your Organization
COMPLIMENTARY – 12pm ET / 11am CT / 10am MT / 9am PT – Discover how PX 101 can empower your organization with a foundational, easy-to-use learning package designed to enhance patient experience knowledge and skills for all employees. This webinar will explore how PX 101’s customizable toolkit helps you foster a culture of excellence,
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Culture & LeadershipPX Grand Rounds 2
Hear leadership, practicioner and patient perspectives.
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Culture & Leadership
PX Grand Rounds 3
Hear leadership, practicioner and patient perspectives.
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Culture & Leadership
PX Grand Rounds I
Hear leadership, practicioner and patient perspectives.
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Policy & MeasurementPX Pulse: Exploring Consumer Perspectives on Healthcare
The realities of health disparities and health equity are examined a year after these questions were first explored.
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Policy & MeasurementPxi (Improve) Model: A Data Driven Model
Learn how this data driven consultation model helps providers, leaders and sites identify gaps in service delivery and develop improvement strategies.
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