Infrastructure & Governance

Strategic Psychological Behaviors to Enhance Patient Experience

Published March 31, 2020

Valerie Choniuk, MPA-HCA, CPXP | Patient Experience Manager, CareMount Medical/CareMount Health Solutions

Join this webinar to learn how transform healthcare by infusing human-centered design and evidence-based methods into operations with strategic and consistent psychological behaviors to enhance patient and employee expectation, perception and experience.