Staff & Provider Engagement

Staying STEADY: A Model for Resiliency

Audrey Cortez MSN, RN, CPXP | Director of Patient Experience, Peterson Health

This webinar will feature solutions and tools to assist leaders, health care staff, and providers with staying sane enough to care. Leaders will hear about specific tools to better support staff as they navigate changes in healthcare organizations. The STEADY (Stories, Turn around thoughts, Empathize, Avoid judgement, Don’t take ANYTHING personally, and You, what you do matters) model will be described, discussing the specific tools of the model, as well as ways leaders can guide staff and providers in using the model to create less stress and find more personal fulfillment in their professional lives.