Webinar
Showing 337–352 of 517 results
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Culture & Leadership | Policy & Measurement | Staff & Provider EngagementPromoting Anti-Racism and Supporting Staff through Policy
Mount Sinai deepened its commitment to equity and began a journey towards anti-racism in 2020. As part of this effort a diverse group of colleagues responded to a call for action from the staff to create a policy that clearly defines how to manage patients acting in a racist/ discriminatory way while supporting staff as
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Culture & Leadership | Innovation & Technology | Staff & Provider EngagementPurposeful Leadership Rounding
In this webinar, nurse leaders Jane Pena and Eric Moore will share learnings and insights from their Purposeful Rounding Program, with a special emphasis on leadership rounding.
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Culture & LeadershipPUT ME IN, COACH: Coaching and Mentoring for Excellence
Learn why coaching and mentoring important to the success of their program, what the important keys for building mentoring and coaching skills are and how they can incorporate more coaching and mentoring into their relationships with employees and volunteers.
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Innovation & TechnologyPutting Time on Your Side in the Waiting Room
Hear how St. Jude Children’s Research Hospital decreased actual wait times and improved the perception of wait times.
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Culture & LeadershipPX Grand Rounds 2
Hear leadership, practicioner and patient perspectives.
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Culture & Leadership
PX Grand Rounds 3
Hear leadership, practicioner and patient perspectives.
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Culture & Leadership
PX Grand Rounds I
Hear leadership, practicioner and patient perspectives.
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Policy & MeasurementPX Pulse: Exploring Consumer Perspectives on Healthcare
The realities of health disparities and health equity are examined a year after these questions were first explored.
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Policy & MeasurementPxi (Improve) Model: A Data Driven Model
Learn how this data driven consultation model helps providers, leaders and sites identify gaps in service delivery and develop improvement strategies.
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Patient Family & Community EngagementQuestioning Protocol: How to Build a High Performing Healthcare Team Focused on
Learn how to build a high performing team focused on the patient experience based on tips, tools and techniques shared from a mom who empowered her son to thrive after multiple operations with Crohn’s Disease.
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Environment & HospitalityQuiet at Night HCAHPS Scores: Understanding What’s Really Hurting You
Some fundamental hospital policies and unaddressed cultural landmines can doom a noise reduction plan more than nurse conversations. Undergo a paradigm shift about noise reduction.
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Environment & HospitalityQuiet at Night: Improving the Patient Experience
quiet environment at night can decrease sleep-wake disturbances and positively impact a patient’s experience during hospitalization.
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Infrastructure & GovernanceRadiology Bundle: Collaborative Approach to Designing an Experience
Learn how patient experience aligns with process improvement to increase patient experience awareness in front line team members, provides meaningful data to team leaders and creates clarity and a baseline understanding of what matters most.
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Patient Family & Community EngagementRebuilding a Foundation of Trust: A Conversation with Patients and Care Partners
What is the root cause of the breakdown in trust, what does it mean for a healthcare organization to be trustworthy and how do we move ahead from here in rebuilding patient, family and community trust?
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Staff & Provider EngagementRebuilding a Foundation of Trust: A Conversation with Physicians
Join three respected physicians as they reflect on the 2021 PXJ article, Rebuilding a Foundation of Trust: A call to action in creating a safe environment for everyone.
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Patient Family & Community Engagement
Redefine the Care Team
Explore the first aim in the Care Teams segment of The New Existence: Redefine the Care Team. This segment calls on us to “redefine and advance the integrated nature of and critical role patients and their circle of support play on care teams.”
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