Webinar

Showing 337–352 of 510 results

Culture & Leadership

PX Grand Rounds 3

Hear leadership, practicioner and patient perspectives.
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Culture & Leadership

PX Grand Rounds I

Hear leadership, practicioner and patient perspectives.
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Policy & Measurement

PX Pulse: Exploring Consumer Perspectives on Healthcare

The realities of health disparities and health equity are examined a year after these questions were first explored.
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Policy & Measurement

Pxi (Improve) Model: A Data Driven Model

Learn how this data driven consultation model helps providers, leaders and sites identify gaps in service delivery and develop improvement strategies.
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Patient Family & Community Engagement

Questioning Protocol: How to Build a High Performing Healthcare Team Focused on

Learn how to build a high performing team focused on the patient experience based on tips, tools and techniques shared from a mom who empowered her son to thrive after multiple operations with Crohn’s Disease.
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Environment & Hospitality

Quiet at Night HCAHPS Scores: Understanding What’s Really Hurting You

Some fundamental hospital policies and unaddressed cultural landmines can doom a noise reduction plan more than nurse conversations. Undergo a paradigm shift about noise reduction.
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Environment & Hospitality

Quiet at Night: Improving the Patient Experience

quiet environment at night can decrease sleep-wake disturbances and positively impact a patient’s experience during hospitalization.
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Infrastructure & Governance

Radiology Bundle: Collaborative Approach to Designing an Experience

Learn how patient experience aligns with process improvement to increase patient experience awareness in front line team members, provides meaningful data to team leaders and creates clarity and a baseline understanding of what matters most.
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Patient Family & Community Engagement

Rebuilding a Foundation of Trust: A Conversation with Patients and Care Partners

What is the root cause of the breakdown in trust, what does it mean for a healthcare organization to be trustworthy and how do we move ahead from here in rebuilding patient, family and community trust?
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Staff & Provider Engagement

Rebuilding a Foundation of Trust: A Conversation with Physicians

Join three respected physicians as they reflect on the 2021 PXJ article, Rebuilding a Foundation of Trust: A call to action in creating a safe environment for everyone.
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Patient Family & Community Engagement

Redefine the Care Team

Explore the first aim in the Care Teams segment of The New Existence: Redefine the Care Team. This segment calls on us to “redefine and advance the integrated nature of and critical role patients and their circle of support play on care teams.”
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Staff & Provider Engagement

Reigniting the Joy of Practice: Remembering Our Patients are the Source

A stimulating exploration of the primary motivators for serving in this challenging field and tactics to reclaim joy in our work through improved patient relationships.
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Innovation & Technology | Patient Family & Community Engagement

Reimagine Design Lab: A PFA Co-design Program

Learn strategies for creating a PFA co-design program that enables patients and families to participate as equal partners in innovating health care experiences.
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Staff & Provider Engagement

Relationship-Centered Team Building

Learn how to identify relational characteristics of high-performing teams and to apply fundamental communication skills across the team dynamic.
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Culture & Leadership | Quality & Clinical Excellence | Staff & Provider Engagement

Remediation Strategies to Reduce Shame and Stratify Support for Providers in Patient Experience

2pm ET / 1pm CT / 12pm MT / 11am PT – This webinar will review evidence regarding remediation of communication skills in healthcare providers, shame in healthcare, and how the two intersect. The experience at our institution includes two pilot programs designed for providers and entire clinics with suboptimal patient experience scores. We will
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Infrastructure & Governance

Restore and Nurture Confidence

Explore the first and second aims in the Governance & Leadership segment of The New Existence: Create Transparency across the Healthcare, and Restore and Nurture Confidence.
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