Restore and Nurture Confidence

Moderator:
Jason A. Wolf, PhD, CPXP, President & CEO, The Beryl Institute

Panelists:
Michael Frumovitz, MD, MPH | Professor, Gynecologic Oncology | Associate Chief Patient Experience Officer, MD Anderson Cancer Center
Estee Neuwirth, PhD | Senior Director, The Design Consultancy, KP’s Care Management Institute & National Quality

In this session of the New Existence Webinar Series we will explore the first and second aims in the Governance & Leadership segment of The New Existence: Create Transparency across the Healthcare, and Restore and Nurture Confidence. The Governance & Leadership segment calls on us to “reimagine, redefine and reshape the essential role of leadership in driving systematic change.” The main actions under “Create Transparency across the Healthcare Ecosystem” that will be explored include: Commit to an integrated strategy for improving patient experience. Create a culture of trust. Facilitate communication among healthcare, research and advocacy organizations. The main actions under “Restore and Nurture Confidence” that will be explored include: Formalize outreach programs with patients, families, healthcare professionals and communities. Actively seek to understand the concerns and needs of patients, families, healthcare professionals and communities. Engage all stakeholders in the co-production, design, implementation and evaluation of new and existing initiatives.