Quiet at Night: Improving the Patient Experience
Published February 2, 2021
Andrea Bales BSN, MS, RN, CNL, OCN | Nurse Manager, OSUCCC-James Cancer Hospital and Solove Research Institute
A quiet environment at night can decrease sleep-wake disturbances and positively impact a patient’s experience during hospitalization. Patients have reported that their sleep has been significantly worse while hospitalized. This webinar will share a journey of enhancing current quiet at night strategies. Direct observations were completed at a large academic medical center using a sound meter to measure decibels at various times of the day. Interventions were developed based on literature and the current quiet protocol, with a goal of achieving the 90th percentile on Quiet HCAHPS scores.
Related content
-
Environment & Hospitality
The CROWN Project: Promoting Haircare Equity in Hospitals
Published May 17, 2025
By: Amanda Pitt, MBA, BSN, RN, MEDSURG-BC, NEA-BC Nursing Operations Specialist and Nurse to Nurse Mentoring Program Administrator Parkland Health | Parkland Center for Nursing Excellence Marygrace Hernandez-Leveille, PhD, APRN, ACNP-BC Nurse Scientist Parkland Health | Parkland Center for Nursing Excellence Introduction Imagine being in the hospital for an extended stay and not having the right
Learn more -
Environment & Hospitality
A concept analysis of the patient experience
Published April 27, 2023
Patient experience, an essential indicator of quality patient care, is of increasing importance to hospitals that want to improve and maintain strong patient experience metrics to remain competitive in the business of healthcare. The aim of this study was to clarify the concept of the patient experience by identifying its existing definitions, methods of measurement,
Learn more -
Environment & Hospitality | Patient Family & Community Engagement
Reading2Connect®: An Innovation to Improve the Social-Emotional Wellbeing of Long-Term Care Residents
Published April 10, 2023
Supported by a grant from The Beryl Institute, Ascension Senior Living set out to quantitatively measure if they could improve wellness and well-being for residents living with dementia through reading activities that promote social interaction. By implementing the Reading2Connect Social Engagement Program, long-term care residents at Ascension found greater quality of life through illustrated books
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events