Environment & Hospitality

Quiet at Night: Improving the Patient Experience

Andrea Bales BSN, MS, RN, CNL, OCN | Nurse Manager, OSUCCC-James Cancer Hospital and Solove Research Institute

A quiet environment at night can decrease sleep-wake disturbances and positively impact a patient’s experience during hospitalization. Patients have reported that their sleep has been significantly worse while hospitalized. This webinar will share a journey of enhancing current quiet at night strategies. Direct observations were completed at a large academic medical center using a sound meter to measure decibels at various times of the day. Interventions were developed based on literature and the current quiet protocol, with a goal of achieving the 90th percentile on Quiet HCAHPS scores.