Webinar
Showing 65–80 of 545 results
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Patient Family & Community EngagementCaring for the Transgender Patient
This presentation provides clinicians and non-clinicians of all levels of experience and working in varied clinical settings with fundamental information to improve their ability to provide culturally competent, welcoming, and supportive care to transgender patients.
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Staff & Provider EngagementCaring for the Workforce: Five Strategic Areas to Address Well-Being in Healthcare
This webinar looks at the tangible practices healthcare organizations are putting in place to care for their workforce to ensure their well-being. A panel of presenters will each share a case study from their organization, having faced this opportunity head-on. Their stories reflect the collective voices of the patient experience community, especially those who are
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Patient Family & Community Engagement | Quality & Clinical ExcellenceCaring for Veterans in the Civilian Setting
Ann E. Doran, MHSM, MPA, CPHQ, CPHRM | Executive Director, Office of Patient Advocacy, Veterans Administration Kelly E. Holland, MHA, CPXP | Manager Patient/Family Experience, UVM Medical Center Robert Rahal, MPA, MCM | Patient Experience Officer, VA Central California Healthcare System Linda Van der Voort, MA, CPXP | Director, Patient Relations, Language and Disability Services,
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Staff & Provider EngagementCaring on Wheels – Staff Wellness and Motivation
In spring of 2020, media headlines likening health care workers to superheroes and public outpouring of respect and recognition during the first wave of COVID-19 provided encouragement and motivation. For health care workers the impact of stress and burnout on their mental health were felt well before the pandemic. The last several years have only
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Patient Family & Community EngagementCarrying the Load: Improving Clinical Outcomes
Gain a deep understanding of the impact of illness on relationship, and approaches to use with patients and caregivers.
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CAVS Informational Webinar (April 23, 2025)
12pm ET / 11am CT / 10am MT / 9am PT – CAVS Informational Webinar: Your Guide to CAVS Credentialing Process Join us for an informational webinar hosted by The Beryl Institute Credentialing team. In this session, we will walk you through everything you need to know about earning the CAVS (Certified Administrator of Volunteer
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Staff & Provider Engagement
CAVS Informational Webinar: Your Guide to CAVS Credentialing Process (November 2025)
12pm ET / 11am CT / 10am MT / 9am PT (Complimentary) – Join us for an informational webinar hosted by The Beryl Institute Credentialing team. In this session, we will walk you through everything you need to know about the CAVS (Certified Administrator of Volunteer Services) credential, intended for individuals working in healthcare volunteer
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Staff & Provider Engagement
CAVS Informational Webinar: Your Guide to CAVS Credentialing Process (September 2025)
12pm ET / 11am CT / 10am MT / 9am PT (Complimentary) – Join us for an informational webinar hosted by The Beryl Institute Credentialing team. In this session, we will walk you through everything you need to know about the CAVS (Certified Administrator of Volunteer Services) credential, intended for individuals working in healthcare volunteer
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CAVS Informational Webinar: Your Guide to the CAVS Credentialing Process
COMPLIMENTARY – 11am ET / 10am CT / 9am MT / 8am PT – Join us for an insightful informational webinar hosted by The Beryl Institute Credentialing team! In this session, we will walk you through everything you need to know about the CAVS (Certified Administrator of Volunteer Services) credential. During this webinar, we will
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Staff & Provider EngagementChange is Good, Let Us Show You Why! Implementing Processes to Drive Patient Experience Improvement
Hear how Athens Regional Medical Center identified a service issue; gathered the right people from both a clinical and nonclinical background to be involved in the improvement effort and how this effort resulted in achieving their three goals.
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Staff & Provider EngagementCharting Your Path: Elevate Your Patient Experience Career in 2025
COMPLIMENTARY – 12pm ET / 11am CT / 10am MT / 9am PT – As the new year begins, it’s the perfect time to reflect on your professional goals and identify the skills and experiences that will propel your career forward. Whether you’re just beginning your journey in patient experience or aspiring to earn the
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Patient Family & Community Engagement
Close the Gap between Patient Expectations and Reality: How to Boost HCAHPS Scores
Hear concrete suggestions on how to close the gap between patients’ expectations and reality, boosting HCAHPS scores.
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Patient Family & Community Engagement | Staff & Provider EngagementCo-Creating Change Using Storytelling
During this webinar members of the Global Patient and Family Advisory Board (GPFAB) will demonstrate how telling stories instead of creating guidelines for healthcare professionals will improve patient outcomes. The GPFAB has created a unique storytelling guide that will help healthcare professionals understand the principles of sharing patient/care partner lived experience through storytelling and how
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Patient Family & Community Engagement
Co-Design, Co-Production or a PFA Program? Where Do We Go From Here?
Explore the power of the PFA and how co-design is crucial for the future of healthcare.
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Culture & LeadershipCoaching a Challenging Team Member
Identify different coaching and meeting styles, based on desired outcome, learn to deflect excuses and blame, while bringing the conversation back to the topic at hand.
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Environment & HospitalityComfort, Dignity, Delight: An Economical Model of Therapeutic Arts and Holistic Services
The Concord Hospital department showcased in this webinar, offers a unique range of services designed to bring comfort, delight, and dignity to people during acute hospitalization.
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