Caring for the Workforce: Five Strategic Areas to Address Well-Being in Healthcare
Published November 2, 2023
Complimentary – This webinar looks at the tangible practices healthcare organizations are putting in place to care for their workforce to ensure their well-being. A panel of presenters will each share a case study from their organization, having faced this opportunity head-on. Their stories reflect the collective voices of the patient experience community, especially those who are committed to giving our healthcare workforce the time, space and means to heal.
Read the paper – Caring for the Workforce: Five Strategic Areas to Address Well-Being in Healthcare
Moderator:
Terri Ipsen, CPXP | Director, Content | The Beryl Institute
Speakers:
Christina Bowen, MD, ABOIM, DipACLM | Chief Wellbeing Officer, ECU Health
Tiffani Darling, Director, Office of Well-Being, Northwestern Medicine
Mary Hoey, DNP, RN, MBA, CPXP | Nurse Scientist, Atrium Health Navicent
Julie Kennedy Oehlert, DNP, RN | Chief Experience and Brand Officer, ECU Health
Rhonda Stark, VISN 12 Chief Well-Being Officer, Department of Veterans Affairs
Related content
-
Culture & Leadership | Staff & Provider Engagement
Change Leadership: Five Tactics to Make Best Practices Stick
Published June 11, 2026
Complimentary – Change in healthcare is inevitable – and often challenging. Yet it’s essential for sustaining the patient experience behaviors and practices that matter most to patients and for bringing meaning and joy to the work of healthcare professionals. Change feels even harder when patient experience best practices fall short because real world circumstances and
Learn more -
Staff & Provider Engagement
Spiritual Care Connection Call – Demystifying Chaplaincy
Published June 10, 2026
Chaplaincy is often misunderstood, yet it plays a critical role in supporting patients, families, and care teams. Join the Spiritual Care Workgroup on a connection call to demystify chaplaincy – exploring what chaplains do, how they integrate into care teams, and the impact they have across care settings. Participants will gain a clearer understanding of
Learn more -
Patient Family & Community Engagement | Quality & Clinical Excellence | Staff & Provider Engagement
Collaborative Solutions for Managing Challenging Family Interactions
Published January 27, 2026
Discover a human-centered, multidisciplinary approach to navigating difficult family interactions in healthcare. This webinar shares how teams across all levels – clinicians, leaders, and families – developed tools, algorithms, and training processes to ensure safety, teamwork, and emotional support. Attend this webinar to learn practical strategies for creating healing environments and fostering collaboration to address
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Caring for the Workforce: Five Strategic Areas to Address Well-Being in Healthcare