Caring for Ourselves in Times of Crisis

Moderator:
Deanna Frings, MS Ed, CPXP | Vice President, Learning and Professional Development, The Beryl Institute
Panelists:
Lou Lacey, LPC, Director of Emotional Wellness, Children’s of Alabama
Helen Riess, M.D., Founder, CEO, Empathetics, Inc. | Associate Professor of Psychiatry, Harvard Medical School
The COVID-19 crisis has hit us all hard but perhaps none harder than those who work in healthcare. Addressing the needs of our healthcare teams has never been more essential and has always been critical to the human experience in healthcare. Join us for this panel to discover what we can do to care for ourselves, each other and our community.
Related content
-
Culture & Leadership | Staff & Provider Engagement
Enhancing Patient Experience: A Night Shift ER Doctor’s Passion Project
Dr. Donald Wickline of Cone Health, drawing from his experience as a night shift emergency room physician, explores the art and science of communication from a staff/provider engagement perspective. He highlights Cone Health’s C.U.R.O. communication model as a crucial framework for navigating sensitive and critical conversations with patients. This model provides physicians, including Dr. Wickline,
Learn more -
Culture & Leadership | Staff & Provider Engagement
Enhancing Provider Communication with the CURO Conversations Model
2pm ET / 1pm CT / 12pm MT / 11am PT – Effective communication is vital for exceptional patient care, relying on providers’ integration of communication models into their daily practice. At Cone Health, we’ve embedded the CURO Conversations Model—Connect, Understand, Reveal/Relate, and Outcomes—into our culture since 2017, championed by Dr. Donald Wickline and the
Learn more -
Culture & Leadership | Staff & Provider Engagement
Shaping a Human-Centered Patient Experience Across Interdisciplinary Teams
Patient experience directly impacts patient wellbeing and care outcomes, as well as the reputation of the hospital. But is the patient experience defined by the medical care alone? A recent deep-dive study on Voice of the Patient Data highlights the fact that 53% of patients’ feedback focuses on the medical care and teams. The study
Learn more