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...most important aspect of how they experienced healthcare. This webinar will share a variety of ways we “listen” to patients and care partners, such as with intentional storytelling, through “systemic...
...welcoming environment for listening and sharing, and aspires to help people become better listeners and enhance the well-being of our community. Hear how Stephanie Kindt, Esq. and Dr. Aaron Levy...
...England. This has enabled a direct focus on improving patient experience through coproduction, active engagement by point of care staff and has delivered sustainable change in aspects of care that...
...in the program,– the majority who are aspiring healthcare professionals. In the long-term, this impact could lead to better patient care. This webinar will review the Buddy Program model, selection...
...MS | Chief Experience Officer, The University of Chicago Medicine The Growing Role of Experience Leader is focused on current and aspiring PX professionals and leaders. It will explore the...
...an impact on our financial success, and that is the Millennial generation as consumers. The manner in which this new generation shops for health care is an important aspect for...
...care encounter, this is no more relevant than in the pediatric setting. A unique function in pediatrics and children’s hospitals and one that aspires to address the very question of...
...projects that, together, achieve all aspects of the Triple Aim of improved patient experiences, improved health of populations and reduced cost of care. In this session, participants will identify specific...
...it is interwoven into multiple aspects of the patient experience. This includes reducing readmissions, reducing med errors after discharge, and improving patient satisfaction scores. A brief discussion will be held...
...warning signs, as well as a patient’s willingness and ability to seek help when needed. Participants will also grasp an understanding of the common pitfalls in patient transitions and how...