Utilizing Volunteers to Improve Patient/Family Experience in Pediatric Healthcare Settings
Erica Sokol, Founder & CEO, StudentsCare
Tami Robinson, Program Manager, StudentsCare
StudentsCare was initiated to improve the hospital experience and promote positive coping for pediatric patients and their families. Through StudentsCare’s Hospital Buddy Program college students are trained and paired with long-term pediatric to offer consistent emotional support. The program aims to foster compassion and empathy among the college students in the program,– the majority who are aspiring healthcare professionals. In the long-term, this impact could lead to better patient care. This webinar will review the Buddy Program model, selection and training methods, along with the positive effects the program is having on college students, and pediatric patients and families across the country.
Related content
-
Culture & Leadership | Patient Family & Community EngagementNew Ways to Care
This webinar explores innovative models for best technical care, co-produced with patients and families, and also look at the impact that compassion and kindness can have on clinical outcomes, cost and patient experience. Maureen Bisognano, President Emerita and Senior Fellow, Institute for Healthcare Improvement Presentation slides *Headliner webinars are complimentary. Brought to you by:
Learn more -
Culture & Leadership | Patient Family & Community EngagementSurvivor Support Programs Strengthen Patient Experience
In this webinar, participants will gain in-depth knowledge of how providing survivor support programs can enhance the human experience of health care. Survivor support programs are the ideal mechanism to facilitate compassionate connected care between patients, families, and members of the care team. Learning Objectives – Recognize the role survivor support programs have on patient
Learn more -
Culture & Leadership | Environment & Hospitality | Staff & Provider EngagementUnexpected Healers Create Moments that Matter for Patients and Families
As healthcare healers, we touch many lives. Many of our patients and their families are thankful for this and reach out to share gratitude in many ways. They send notes, fill out focused recognition cards, respond to mailed surveys or utilize our Sutter Health new online feedback form. Often in healthcare we think of our
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Utilizing Volunteers to Improve Patient/Family Experience in Pediatric Healthcare Settings
$49.00
PURCHASE NOW