Environment & Hospitality | Patient Family & Community Engagement

Where are my things? An Introduction & Application Tutorial

Does your organization struggle with managing patient belongings? If so, join us for “Where...

Culture & Leadership | Quality & Clinical Excellence | Staff & Provider Engagement

Words Matter: The Transformative Power of Language for Empowering Care

PXE Credit Available

The words you use with colleagues and clients/patients from initial engagement through every level...

Culture & Leadership | Patient Family & Community Engagement

Survivor Support Programs Strengthen Patient Experience

PXE Credit Available

In this webinar, participants will gain in-depth knowledge of how providing survivor support programs...

Culture & Leadership | Staff & Provider Engagement

Leading Healthcare & PX Teams with Clarity, Confidence and Courage

PXE Credit Available

A healthy, empowering, and inclusive work culture inspires trust and engagement, making it easier...

Culture & Leadership | Policy & Measurement | Staff & Provider Engagement

Promoting Anti-Racism and Supporting Staff through Policy

PXE Credit Available

Mount Sinai deepened its commitment to equity and began a journey towards anti-racism in...

Global Foundations of Patient Experience and an Introduction to PX Week 2024

This interactive webinar, hosted by Jason A. Wolf, PhD, CPXP, President & CEO of...

Culture & Leadership | Staff & Provider Engagement

Escalation Management: The Journey to Support a Culture of Mutual Respect

PXE Credit Available

Addressing incivility and workplace violence is often challenging for healthcare organizations. Increasing concerns about...

Culture & Leadership | Staff & Provider Engagement

Volunteer Services + Patient Experience = A Winning Team

PXE Credit Available

Volunteers do a lot to improve services for our patients but in the past...

Patient Family & Community Engagement | Staff & Provider Engagement

Round & Coach: Engaging Clinicians & Patients to Improve Communication and Care

PXE Credit Available

This webinar presents four ways BSWH Hillcrest Medical Center improved HCAHPS scores to the...

Patient Family & Community Engagement | Quality & Clinical Excellence

Empowering Families in the NICU: The Transformative Impact of Family Integrated Care

PXE Credit Available

Family Integrated Care (FIC) is a transformative approach in neonatal and pediatric units, redefining...

Patient Family & Community Engagement | Staff & Provider Engagement

See It, Say It, Save It: Empowering Employees to be a Part of the Solution to Patient Belongings

PXE Credit Available

This webinar explores the impact of lost belongings on the patient, their families, and...

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