Culture & Leadership | Quality & Clinical Excellence | Staff & Provider Engagement

Remediation Strategies to Reduce Shame and Stratify Support for Providers in Patient Experience

PXE Credit Available

This webinar will review evidence regarding remediation of communication skills in healthcare providers, shame...

Culture & Leadership | Staff & Provider Engagement

Moving from “Good to Great”: Enhancing the Human Experience in Outpatient Care

PXE Credit Available

Join us for an insightful webinar on Hartford HealthCare’s "Good to Great" (G2G) initiative,...

Policy & Measurement

The Evolving US Patient Experience Measurement and Reporting Landscape: What’s Next for HCAHPS and Why It Matters

The Patient Experience Policy Forum (PXPF) of The Beryl Institute has had a focus...

Quality & Clinical Excellence

Connecting Volunteers to Hospital Goals: An Inpatient Fall Prevention Program

PXE Credit Available

Traditionally, volunteer programs focus on hours and the total number of volunteers, which misses...

Infrastructure & Governance | Staff & Provider Engagement

Is There a Doctor in the House? The Benefits of Partnering a Physician with Patient Advocacy

PXE Credit Available

Wondering how to take your Patient Advocacy team to the next level? This webinar...

Quality & Clinical Excellence | Staff & Provider Engagement

Good to Great: A Team Approach to Excellence

PXE Credit Available

In 2023 Hartford HealthCare’s Human Experience Team embarked on a Good to Great (G2G)...

Culture & Leadership | Infrastructure & Governance | Staff & Provider Engagement

Ownership at the Frontline: Innovating an Experience Champions Program

PXE Credit Available

Many patient experience teams are small, and it’s hard to do it all. Having...

Culture & Leadership | Patient Family & Community Engagement

Applying Equity, Diversity, and Inclusion in Co-design with Patient Experience Partners

PXE Credit Available

Watch this webinar to learn about the Patient Experience Partner (PXP) Program at North...

Culture & Leadership | Patient Family & Community Engagement

New Ways to Care

PXE Credit Available

This webinar explores innovative models for best technical care, co-produced with patients and families,...

Culture & Leadership | Staff & Provider Engagement

Using Gratitude to Elevate the Human Experience

PXE Credit Available

In this webinar, the presenters will share how they developed a Gratitude Report as...

Culture & Leadership | Quality & Clinical Excellence

Empowering Healthcare: Understanding and Supporting Trans and Non-Binary Patients

PXE Credit Available

Join Lou Weaver for a webinar on understanding trans and non-binary individuals and their...

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