Published August 11, 2026
Complimentary - Compassion and empathy, often treated as optional “soft skills” in healthcare, are...
Published July 28, 2026
This session brings the webinar series together by focusing on how organizations can hard-wire...
Published July 21, 2026
In a world of unfiltered feedback, healthcare leaders must listen with intention and respond...
Published July 9, 2026
Compassion is a critical driver of patient experience, staff well-being, and trust. Grounded in...
Published June 23, 2026
This webinar shines a light on disenfranchised grief, the often-unrecognized loss experienced by both...
Published June 16, 2026
Explore how a multidisciplinary team improved Emergency Department flow, communication, and patient experience. By...
Published June 11, 2026
Complimentary - Change in healthcare is inevitable - and often challenging. Yet it’s essential...
Published June 9, 2026
This session explores the role of care partners as essential members of the care...
Published June 2, 2026
Complimentary - Learn how the “What Matters to You?” movement began in Scotland and...
Published May 28, 2026
This webinar will describe how Mount Sinai’s Department of Emergency Medicine conceived, launched, and...
Published May 12, 2026
This webinar focuses on best practices for developing, implementing, and sustaining Patient and Family...
Published May 5, 2026
This webinar highlights the vital role of Family Advocates as key members of the...
Published April 23, 2026
This session takes a deeper dive into how organizations can actively engage patients, families,...
Published April 21, 2026
Let’s face it - SILOs (Separate Interests with Limited Outcomes) are holding us back....