The Patient Experience: A Path to Better Outcome
Rob Parker MBA, CMPE, CPXP | Administrative Director of Physician Practices, Memorial Healthcare System
The healthcare industry continues to evolve its payment structure from the disease management model of payment to the valued based payment methodology. The patient experience will be a key driving factor in this new payment methodology. Our industry is also facing another factor that will have an impact on our financial success, and that is the Millennial generation as consumers. The manner in which this new generation shops for health care is an important aspect for any healthcare provider to understand their social media presence. This webinar will discuss how to improve operational efficiencies within your practice, how to engage the patient for better outcomes, and it will discuss how the patient experience will impact your social media presence.
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events