Culture & Leadership | Infrastructure & Governance | Innovation & Technology

ED Processes & Improvements: Implementation Best Practices & Outcomes

PXE Credit Available

In this webinar, an Associate Chief Experience Officer, a Program Director, an Analyst, and...

Culture & Leadership

The Value Case for Improving Human Experience in Healthcare​

This white paper explores the concept of experience-driven value in healthcare. An expanded...

Culture & Leadership

Eradicating Jargon Oblivion: Enhancing Patient Experience through Clear Communication

By Dr. Michael B. Pitt 
Professor of Pediatrics at the University...

Patient Family & Community Engagement

A Passage of Advocacy and Listening: How My Name and Experiences Shaped My Purpose in Healthcare

By Typhany Morrison-Brooks

I was born Madelyn Morrison without a middle name because my...

Culture & Leadership | Quality & Clinical Excellence | Staff & Provider Engagement

Remediation Strategies to Reduce Shame and Stratify Support for Providers in Patient Experience

PXE Credit Available

This webinar will review evidence regarding remediation of communication skills in healthcare providers, shame...

Policy & Measurement

Unleashing Collective Potential: The Power of Team-Based Leader Rounding in Elevating Patient Care

Baylor Scott & White Medical Center faced a decline in patient experience scores, reaching...

Quality & Clinical Excellence

Beyond Shiny Amenities: Markers of Quality in Essential Hospitals

As Denver Health strives to become Colorado's most trusted healthcare provider, its mission is...

Patient Family & Community Engagement

“You May Not Appreciate This Now, But You May Later”: A Qualitative Analysis of the Impact and Meaning of Legacy Interventions as Defined by Bereaved Parents

The death of a child is a significant event that affects the family system....

Patient Family & Community Engagement

A case study on the impact of an adapted community jury in shaping the Nutrition Standards for hospital menus in New South Wales Australia

Community juries are a form of deliberative democracy and can engage community groups in...

Policy & Measurement

Co-developing a Paediatric Patient Reported Experience Measure: The Perspectives of Children and Young People

Paediatric Patient Reported Experience Measures (PREMs) are tools that capture what children and young...

Patient Family & Community Engagement

Patient Engagement and Co-creation in Healthcare Services: A Scoping Review

Objective: The objective of this review was to find literature related to the concepts...

Patient Family & Community Engagement

Driving Healthy Behaviors through Social Support: The Role of Co-Responsibility in Weight Loss and Maintenance

The effectiveness of out of hospital lifestyle interventions in healthcare is likely co-dependent on...

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