Environment & Hospitality
Elevating the Imaging Experience Through Music
Published July 12, 2026
Learn how MD Anderson Cancer Center partnered with patients, staff, and music therapy experts...
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Culture & Leadership | Staff & Provider Engagement
Compassion Connected Communication
Published July 9, 2026
PXE Credit Available
Compassion is a critical driver of patient experience, staff well-being, and trust. Grounded in...
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Culture & Leadership
What Matters Most: Advancing Human-Centered Care Through a Simple Question
Published July 6, 2026
In this episode, host Kiia Lappalainen sits down with Claire...
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Culture & Leadership
Little Stories with Big Impact: Where Healthcare Integration Comes to Life
Published July 6, 2026
Little Stories with Big Impact is the companion storybook to our white paper,...
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Patient Family & Community Engagement
Teen Volunteers are Shaping the Human Experience in Healthcare
Published July 1, 2026
This blog is part of a series on Teen/Youth Volunteer Programs in healthcare. See...
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Innovation & Technology
Closing the Loop: Using Real-Time Feedback to Improve Patient Experience
Published June 29, 2026
Healthcare organizations have long relied on post-discharge surveys to understand the patient experience. While...
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Quality & Clinical Excellence
Taking Action in Hearing Care: Building on Patient Motivation
Published June 29, 2026
By Ena Nielsen
Team Leader, International Programs
Danish Committee for Health Education
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Staff & Provider Engagement
Transforming Care from the Inside Out: The Impact of Peer Coaching on Provider Well-Being and Patient Experience
Published June 26, 2026
Learn how Dartmouth Health is transforming care from the inside out through peer...
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Patient Family & Community Engagement
Turning Teen Volunteers into Healthcare Leaders
Published June 25, 2026
(This podcast is Part 1 of a content series on Teen/Youth Volunteer...
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Infrastructure & Governance
Beyond the Clock: Improving the Human Experience of Waiting in Healthcare
Published June 24, 2026
This white paper examines one of healthcare's most persistent challenges: waiting.
Grounded in insights...
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Patient Family & Community Engagement | Staff & Provider Engagement
The Cost of Silence: Addressing Disenfranchised Grief in Healthcare
Published June 23, 2026
PXE Credit Available
This webinar shines a light on disenfranchised grief, the often-unrecognized loss experienced by both...
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Environment & Hospitality
Temporary Medical Lodging: The Distance Between Home and Here
Published June 22, 2026
By Jenny Owens, ScD, MS
Vice Provost of Academic Affairs
University of...
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Innovation & Technology
From Call Light to Connected Care: Advancing Safety, Communication, and Engagement
Published June 22, 2026
St. James Parish Hospital transformed its nurse call system into a digital care platform...
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Environment & Hospitality
Vibe Check: Is Your Healthcare Teen Volunteer Program Sigma or Beta?
Published June 17, 2026
This blog is part of a series on Teen/Youth Volunteer Programs in Healthcare. Please...
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