Webinar
Showing 481–496 of 517 results
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Patient Family & Community EngagementVolunteer Partnership With Community College Nursing Program
Learn about new recruiting goal awareness, discuss utilizing community college nursing programs, and discover alternative solutions to Volunteer requests.
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Policy & MeasurementVolunteer Satisfaction Survey
Discover the steps necessary to conduct a volunteer satisfaction survey, interpret results for evaluation of volunteer surveys and benefit from the lessons learned (pitfalls & success) of surveying.
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Culture & Leadership | Staff & Provider EngagementVolunteer Services + Patient Experience = A Winning Team
Volunteers do a lot to improve services for our patients but in the past patient experience and volunteer teams have worked independently. This webinar will discuss the importance of building stronger relationships between these two teams and showcase how Sharp Grossmont Hospital documents and quantifies volunteer activities. Learning Objectives – Identify how volunteer programs can
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Culture & Leadership
Volunteers Promoting Patient Experience Through Advisory Committees
Identify tools to promote volunteer engagement to leadership and board members. Recognize the policies and demonstrate how they are used by volunteers in patient experience initiatives. Analyze the impact of volunteer engagement in PX initiatives.
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Culture & Leadership | Staff & Provider EngagementVolunteers: The Key to Patient and Employee Satisfaction
In the turmoil created by the pandemic, volunteer services in healthcare was turned upside down, but this chaos also provided us the opportunity to recreate how volunteers are viewed throughout healthcare. Lehigh Valley Health Network has coordinated the efforts of volunteer services, patient experience and colleague engagement, resulting in an elevated perception of volunteers and
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Culture & LeadershipWant to Improve the Experience? Then Get Ready to Lead Culture Change!
Gain a fresh perspective on your ability to lead (regardless of role) change in your job, department and organization, and with the tools to help you execute.
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Patient Family & Community EngagementWant to Work in Partnership with Patients? Co-produce Improvements
Gain an insight into the Always Events® methodology which enables the co-design and consistent implementation of improvements that address what matters most to patients.
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Policy & MeasurementWe Are Listening, We Are Learning: The Development of the Patient Experience Survey Administration
Trace the development and current work in PESA underscoring lessons learned, challenges encountered and plans for improvement.
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Patient Family & Community EngagementWe Are Not Visitors: Working Together with Family Caregivers and Care Partners
The guide for providers, care partners, policy makers and researchers is the foundation for this webinar’s panel discussion on what matters most to family members and care partners.
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We Can Talk: Co-Produced Children and Young People Mental Health Training for Hospital Staff
Explore survey findings of senior leaders and over 300 hospital staff and findings from focus groups with children and young people, led by young advisors, about what hospital staff need to know about mental health.
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Infrastructure & GovernanceWell-Rounded: A Fresh Approach to Training Volunteers for Inpatient
Learn an innovative approach to training inpatient hospital volunteers in a consistent, effective manner.
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Culture & Leadership | Staff & Provider EngagementWellness 365: Creating Daily Wellness Practices to Mitigate Burnout
Understand how to manage work and life stressors in a more positive way.
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Patient Family & Community EngagementWhat Does Engaging with Patients Really Mean?
Learn important skills on engaging patients and families in their own healthcare journey.
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Culture & LeadershipWhat Every CEO Needs to Know about Leading the Patient Experience
Have you ever wished your CEO understood the challenges in achieving a consistent patient experience?
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Patient Family & Community Engagement | Quality & Clinical ExcellenceWhat Healthcare Providers Need to Know About Newcomer Health Equity
2pm ET / 1pm CT / 12pm MT / 11am PT – Newcomers are a vital yet often misunderstood segment of the population that healthcare providers serve. This webinar explores the landscape of newcomer health equity in Canada and the United States, offering valuable insights into the challenges faced by this vulnerable group. Attendees will
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Policy & MeasurementWhat is Standard Deviation and Why Should I Care?
Understanding core concepts that are the foundation of statistics that will provide useful insight into analyzing data, prioritizing goals and recognizing progress in performance improvement efforts.
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