Webinar
Showing 33–48 of 517 results
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Innovation & Technology | Patient Family & Community EngagementAre You Listening? Unlocking Conversational Data to Enhance the Patient Experience
Learn how and why conversational data is a gold mine for improving patient experiences, how this data can be accessed, and methods to translate analysis into action.
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Patient Family & Community EngagementAuxiliary Fundraising 101
Discuss how to plan a successful fundraiser, engage volunteers to support the fundraising process, and involve the community in your fundraising efforts.
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Culture & LeadershipBe a Mountain Climber: 10 Tips to Overcome any Barrier
Review the mindset and behaviors necessary to effectively address professional or personal barriers.
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Culture & LeadershipBecoming the Best Place to Be: Elevating the Human Experience in Senior Living Communities
Examine human experience in senior living communities through the eyes of the residents who live in these environments as well as the professionals in the field of elder care.
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Patient Family & Community EngagementBest Practices for Improving Outcomes for Patients with Dementia
Partnership between patients and their families/significant others with trained healthcare team members in a supportive environment are key for improving outcomes for patients with dementia in the acute care setting.
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Patient Family & Community Engagement
Best Practices in Successfully Training Volunteer Mentors
Learn different methods, using various mediums, to train volunteer mentors on the best ways to utilize volunteers and identify which methods will best fit your program and hospital.
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Culture & Leadership | Patient Family & Community Engagement | Quality & Clinical ExcellenceBeyond Invisibility: Creating a Culture of Inclusion for the LGBTQIA+ Community
Learn how to strengthen LGBTQIA+ inclusion, and how to better meet the needs of diverse and underrepresented populations in healthcare.
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Patient Family & Community EngagementBeyond Our Walls: Approach to Social Determinants of Health
Better understand food insecurity – the scope and impact, and how MetroHealth is responding. Specific programs and partnerships are highlighted, including stories that demonstrate the impact on patients.
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Culture & LeadershipBeyond the Resume: How Scientifically Selecting your People Strategically Impact
When you take the time to hire beyond skills to innate talents of the individual, you have a better opportunity for positive outcomes.
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Environment & Hospitality | Innovation & Technology | Patient Family & Community EngagementBlessing of the Buildings: Creating Community Connection during Isolation
During the height of the pandemic, staff at the Visiting Nursing Association Health Group developed an innovative experiential program called “Blessing of the Buildings.”
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Patient Family & Community Engagement
Blueprint for an Innovative & Unique VolunTEEN Program
Learn how to attract exceptional youth, become a viable asset to their hospital and community, develop and empower Volunteen leaders, increase dollar value of your volunteer program.
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Infrastructure & GovernanceBridging Continuum Waters – A Hospital System Case Study
This presentation overviews a hospital system consolidation and integration of acute, post-acute, long-term care, wellness, outpatient care and person-centered navigation teams as a central framework for achieving population health goals.
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Infrastructure & GovernanceBuilding a Solid Business Case through Patient Empathy
How do you build a business case for patient-centered redesign of an entire clinical service line across multiple locations?
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Culture & LeadershipBuilding Dream Teams: Improve the Patient Experience with High Functioning Teams
Gain hands-on tools for developing specialized team building training and encourage energy in a way that has the potential to foster meaningful change and lead to a sustainable culture shift for their entire organization.
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Staff & Provider EngagementBuilding Impactful Relationships and Collaboration with Non-Traditional Team Members as Partners
Committed staff members at all levels can promote the delivery of patient-centered outcomes and create connections with patients and families that transcend each episode of care.
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Innovation & TechnologyBuilding The Foundation – Volunteer Services Process Improvement for Better Patient Experience
Learn how to document your current state for process improvement and identify performance pain points in your onboarding process in your Volunteer Department.
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