Patient Family & Community Engagement | Volunteer Professionals

Best Practices in Successfully Training Volunteer Mentors

Mandy Guest, MA, CAVS, Director, Volunteer Services and Gift Shop, Houston Methodist Hospital – Houston, TX
Gabrielle Montoya, LMSW, Project Specialist, Houston Methodist Hospital – Houston, TX

In this webinar, participants will learn different methods, using various mediums, to train volunteer mentors on the best ways to utilize volunteers and identify which methods will best fit your program and hospital.

*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).