Culture & Leadership | Long-term Care

Becoming the Best Place to Be: Elevating the Human Experience in Senior Living Communities

Penny Cook, MSW | President & CEO, Pioneer Network
Terri Ipsen, CPXP | Manager, Content, The Beryl Institute

This webinar examines human experience in senior living communities through the eyes of the residents who live in these environments as well as the professionals in the field of elder care. We will explore what is important to residents to feel respected, validated and empowered to live a meaningful life. Reflections from the experts will highlight the importance of experience in senior living settings and reveal organizational challenges and successes when addressing experience to become the best place to be for their residents.