Bridging Continuum Waters – A Hospital System Case Study
Published October 13, 2015
Steve Shields, Co-Founder and CEO, Action Pact
This presentation overviews a hospital system consolidation and integration of acute, post-acute, long-term care, wellness, outpatient care and person-centered navigation teams as a central framework for achieving population health goals.
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Most people are familiar with the quote by the Greek philosopher Heraclitus, “Change is the only constant in life.” As wise and true as these words are, change still catches most of us by surprise. In some people, the fear of change can even be anxiety-provoking (a condition known as metathesiophobia). While most of us
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Infrastructure & Governance | Policy & Measurement
A Global Perspective on Experience Excellence: Examples from Around the World
Published June 4, 2024
Join Vita Steina to learn more about her Fellow in Human Experience (FHX) project to explore and gather a collection of leading practices driving experience excellence globally. Vita’s project provided a comprehensive look at how organizations around the world are working to advance their experience work in a variety of critical ways. This collection of
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Enhancing System-Level Quality Improvement through Patient-Inclusive Teamwork: A Review
Published November 12, 2025
Engaging patients in quality improvement (QI) initiatives offers significant advantages, including increased patient satisfaction, improved outcomes, and the integration of creative insights from patient perspectives. This review synthesizes findings from 14 peer-reviewed articles retrieved from PubMed and Google Scholar, focusing on patient-inclusive teamwork in healthcare settings. Despite the recognized benefits, patient involvement remains limited due
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events