At the Ready! An Innovative Volunteer Float Pool and Its Positive Ripple Effects

2pm ET / 1pm CT / 12pm MT / 11am PT – Have you ever faced an urgent request from a colleague, knowing the perfect volunteer to fill their request but unsure if they are onboarded, trained, and available? This session will explore the creation and implementation of the “At the Ready!” volunteer float pool at Mount Sinai Hospital, highlighting its transformative impact on our response to hospital needs. We’ll share effective tools for recruiting, tracking, training, and deploying volunteers quickly and efficiently. Additionally, we’ll present our proven volunteer management plans that can be adapted to handle unforeseen circumstances in healthcare settings. While we may not know what challenges lie ahead, preparing for the unknown is essential for every Volunteer Manager’s playbook.

Speakers:
-Shari Kaplan, LCSW | Senior Director, Volunteer Services, Mount Sinai Health System
-Dana Kuefner, LMSW, CAVS, CVA | Director, Department of Volunteer Services, Mount Sinai Hospital

Learning Objectives
-Explain the concept of a volunteer float pool and operationalize programming throughout your organization.
-Gain new tools for recruiting, onboarding, and training volunteers for rapid deployment.
-Leverage technology to effectively deploy volunteers in unplanned situations (e.g., emergencies) and provide quality metrics to generate volunteer impact.

*This webinar is an encore presentation from ELEVATE PX 2025.

Non-members can purchase webinars at a cost of $49 each.