Be a Mountain Climber: 10 Tips to Overcome any Barrier
Bryan K. Williams, DM | B.Williams Enterprise, LLC
This session will review the mindset and behaviors necessary to effectively address professional or personal barriers. Special emphasis will be on ten proven tips to take control of your efforts and overcome any obstacles in your path. Explain the power of repetition. Identify the mandatory ingredient to build successful relationships. Determine the primary way to enhance your own value. Discover the key to remain anchored despite life’s interruptions.
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This webinar will review evidence regarding remediation of communication skills in healthcare providers, shame in healthcare, and how the two intersect. The experience at our institution includes two pilot programs designed for providers and entire clinics with suboptimal patient experience scores. We will present stepwise strategies, lessons learned, and qualitative and quantitative data that are
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Culture & Leadership
Looking Back to Move Forward: The Next Decade and Beyond for Human Experience
This issue comes out at an important moment for the experience conversation. It was ten years ago from the publication date of this issue on April 30, 2014, that the first issue of Patient Experience Journal (PXJ) was released. PXJ was intended to be a gathering place. A virtual town square for the experience movement where
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Culture & Leadership | Staff & Provider Engagement
Nonviolent Communication to Improve the Human Experience
2pm ET / 1pm CT / 12pm MT / 11am PT – Discover the transformative power of Nonviolent Communication (NVC) in this engaging webinar. Grounded in emotional intelligence, NVC equips healthcare professionals with tools to resolve disputes and prevent conflict escalation through clear, compassionate communication. Participants will explore NVC’s four-step framework, which focuses on identifying
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