Begin Your CPXP Journey

Certified Patient Experience Professional (CPXP) is an international designation intended for healthcare professionals or other individuals with a commitment and interest in patient experience improvement. The Beryl Institute offers a preparatory course and associated resources to help you prepare for the CPXP examination.

All inquiries about the exam and recertification itself are best directed to The Patient Experience Institute.

ABOUT THE PREP COURSE

We are excited to introduce a redesigned version of the Certified Patient Experience Professional (CPXP) Prep Course built on feedback from our community. Designed to reinforce and enhance your knowledge in the four domains of the CPXP classification system and to prepare you for the exam, this course includes:

  • Full year of unlimited access to on-demand recordings
  • Self-assessment of the core knowledge of the CPXP exam
  • Virtual study sessions with fellow candidates and CPXP recipients
  • Dedicated online discussion group to support your preparation (*available to Institute members only)

Registration Fee: $500 Members/ $600 Non-Members
Special introductory price through April 30, 2024. Does not include the CPXP Exam fees or Institute membership.

Information on how to access your account and coursework will be provided within one business day once registration is confirmed and payment is received.

The course will be accessible for one year from the date of enrollment.

While the CPXP Preparation Course provides a comprehensive review of patient experience knowledge available, completion of the CPXP Preparation Course is not required to take the CPXP exam, nor does completion of the course (as with any preparation method) guarantee a passing score on the CPXP Exam.

This program does not offer patient experience continuing education credit (PXEs)

Get Started

For additional questions, contact the Institute at 1.866.488.2379 or send an email to pxlearning@theberylinstitute.org.