Supporting Remote Teams: Maximizing Employee and Patient Experience

By Laken Francis 

In an ever-evolving digital age, remote working has...

Managing Patient Belongings: A Shared Responsibility

By Cathy Mixon
Patient Relations Liaison
M Health Fairview

Policy & Measurement: The Impact of Patient & Family Involvement

By Rosie Bartel 

This is the sixth blog in a series...

Honoring David’s Legacy: A Journey for Patient Safety

By Rosie Bartel

Over the past several years, I have delivered virtual presentations to...

Tailoring Communication for Families: Enhancing Understanding and Reducing Stress in Pediatric Care

By Emily Revelle

Communication is the basis of all things we do in healthcare....

Ensuring Peace of Mind: 7 Elements All Lost Belongings Policies Should Include

By Gabriel Bolivar, Maui Health and Hope Ursy, Wellstar MCG Health
On...

A New Take on Patient Advocacy Rounding: An Advocate-to-Caregiver Approach Improving both the Caregiver and Patient Experience

By Kelly Gibbons MSN, RN

Rounding is a well-established practice in healthcare, known for...

Navigating Conflict in Physician Communication

By Sofie Morgan, MD MBA FACEP CPXP CPC

Conflict is integral to the human...

Declining a Qualified Medical Interpreter: Helping Patients Understand the Risks

By Tamara Cardoso, UConn Health

At UConn Health, we are committed to putting patient...

Staff and Provider Engagement: The Impact of Connecting with Patients and Families

By Corey Kimpson

This is the fifth blog in a series of eight by...

Building IMPACTFUL Recognition Programs – Without Breaking the Bank or Staff

By Nate Hamme

This blog is Part Two of a

Patient Experience Begins with Employee Experience: The Impact of Recognition Programs

By Nate Hamme

This blog is Part One of a two-part...

A Human-Centered Approach to Engaging Diverse Families in Pediatric Advisory Groups

By Nikki Montgomery, M.A., M.Ed.,  GPAC

The pediatric world gets it right in many...