Environment & Hospitality
Animal-Assisted Services 101, Part 1: The Patient Experience
Published September 3, 2026
By Whitney Romine, M.P.H., C-AAIS, KPA-CTP
Animal-Assisted Services Manager
Mayo Clinic Rochester
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Environment & Hospitality
Animal-Assisted Services 101, Part 2: Stories of Impact
Published September 3, 2026
Whitney Romine, M.P.H., C-AAIS, KPA-CTP
Animal-Assisted Services Manager | Animal-Assisted Services Coordinator
...
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Environment & Hospitality
Animal-Assisted Services 101, Part 3: Bringing Services to Your Organization
Published September 3, 2026
Whitney Romine, M.P.H., C-AAIS, KPA-CTP
Animal-Assisted Services Manager
Mayo Clinic Rochester
Introduction
...
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A Global Commitment to Access: Introducing “Ask Beryl”
Published September 1, 2026
by Jason A. Wolf, Ph.D., CPXP
At The Beryl Institute we...
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“Healthcare: We’ve Had a Problem”: A Call to Action for Trust as Healthcare’s Ultimate Indicator & a Commitment to Experience Improvement to Get There
Published July 29, 2026
by Jason, A. Wolf, Ph.D, CPXP
“Houston, we’ve had a problem,”...
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Why Independence is Essential to Human Experience
Published July 2, 2026
by Jason A. Wolf, Ph.D, CPXP
July holds two of the many key moments...
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Patient Family & Community Engagement
Teen Volunteers are Shaping the Human Experience in Healthcare
Published July 1, 2026
This blog is part of a series on Teen/Youth Volunteer Programs in healthcare. See...
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Quality & Clinical Excellence
Taking Action in Hearing Care: Building on Patient Motivation
Published June 29, 2026
By Ena Nielsen
Team Leader, International Programs
Danish Committee for Health Education
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Environment & Hospitality
Temporary Medical Lodging: The Distance Between Home and Here
Published June 22, 2026
By Jenny Owens, ScD, MS
Vice Provost of Academic Affairs
University of...
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Environment & Hospitality
Vibe Check: Is Your Healthcare Teen Volunteer Program Sigma or Beta?
Published June 17, 2026
This blog is part of a series on Teen/Youth Volunteer Programs in Healthcare. Please...
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Environment & Hospitality
What We Wear Shapes Patient Trust
Published June 15, 2026
Heather Lazarides, MHA, MS CCC-SLP, CPXP
Director of Patient Experience
BJC Health...
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A Primer on Human Experience for this Year’s World Cup: Perspectives of a Soccer Dad on the Beautiful Game
Published May 28, 2026
by Jason A. Wolf, Ph.D., CPXP
I am a soccer dad...
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Experience | Quality & Clinical Excellence
4 “Musts” for the Experience Movement: A Call to Action
Published May 1, 2026
by Jason A. Wolf, Ph.D., CPXP
I start off this post...
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Three Questions for Elevating our Humanity in Today’s World
Published April 6, 2026
by Jason A. Wolf, PhD., CPXP
Last week we had the...
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