Body of Knowledge Certificates

BOK certificate programs are for individuals ready to establish expertise and leadership in patient experience.

Obtaining a certificate provides in-depth knowledge of the essential concepts and practices central to patient experience. A certificate demonstrates a commitment to understanding and excelling in your profession. 

Certificate of Patient Experience Leadership

For those ready to cultivate a deeper knowledge of patient experience concepts, practices and leadership skills

LEARN MORE

Certificate of Patient Advocacy

For those seeking key knowledge and skills necessary to succeed in the field of healthcare patient advocacy

LEARN MORE

Certificate of Volunteer Management

For those ready to expand their leadership skills as a volunteer professional.

LEARN MORE

Certificate vs. Certification

A certificate confirms that you completed a specific course or program of study (a sequence of courses). Certificates are usually awarded by educational institutions, and they are used to demonstrate knowledge and skills in a particular subject area.

In comparison, certification is a process by which you verify that you have the required skills, knowledge and ability to perform a specific job. It involves meeting specific requirements, such as completing a certain amount of education or training, passing an exam, and meeting ongoing continuing education requirements.

For additional questions, contact the Institute at 1.866.488.2379 or send an email to pxlearning@theberylinstitute.org.

Frequently Asked Questions