Beyond the Numbers: Elevating Meaning through Metrics in Patient Experience

Published November 12, 2025

This commentary submitted by Patient Experience Journal (PXJ) Associate Editor begins with a simple...

Changing Myths into Truths: Dispelling Physician Misconceptions on Patient Experience

Published November 12, 2025

Patient experience work can be viewed by some physicians as outside their scope of...

The Hand We Hold: Reflections on Empathetic Practice in Medicine

Published November 12, 2025

In this narrative, I reflect on an early clinical encounter that reshaped my understanding...

Narrative Medicine Skills for End-of-Life and Palliative Care: A Personal Story

Published November 12, 2025

This paper looks at the potential of applying the skills of narrative medicine to...

Patients’ experiences of triage and waiting in emergency departments: A cross-sectional survey

Published November 12, 2025

Objective: Patient experience is a core aspect of care quality. Patient experiences of emergency...

Correlation between Resident Physician and Patient Perceptions of Empathy in the Emergency Department

Published November 12, 2025

Background: Empathy is essential for emergency medicine physicians, impacting patient outcomes and experiences, especially...

Perceived Social Support and Its Associated Factors in Patients Undergoing Hemodialysis: A Cross-Sectional Study

Published November 12, 2025

Introduction: Hemodialysis is a vital, lifelong therapy for patients with end-stage kidney disease. Due...

Impact of Non-Pharmacological Interventions on Patient Experience, Opioid Use, and Healthcare Utilization in Adult Cardiac Surgery Patients: A Randomized Controlled Mixed Methods Trial

Published November 12, 2025

Non-pharmacological techniques designed to reduce anxiety, pain, and healthcare utilization have shown effectiveness in...

Communicating Effectively when Engaging People with Lived Experience in Mental Health and Substance use Health Research: A Qualitative Descriptive Study

Published November 12, 2025

Background. People with lived experience of mental health and/or substance use challenges and families...

Patient Experience Second Opinion: Expanded Telemed Simulation Broadens Inquiry of Health Care Provider Verbal and Nonverbal Communication Issues

Published November 12, 2025

Understanding Patient Experience Through Narrative Complaint Analysis: A Mixed Methods Study in a Rural Academic Health System

Published November 12, 2025

Enhancing System-Level Quality Improvement through Patient-Inclusive Teamwork: A Review

Published November 12, 2025

Using Patient Experience Data with IMPACT: A Framework for Healthcare Improvement

Published November 12, 2025

Assessing patient satisfaction with the services provided under the National Health Insurance Scheme at the Outpatient Department of the Levy Mwanawasa University Teaching Hospital in Lusaka, Zambia.

Published November 12, 2025