Environment & Hospitality | Patient Family & Community Engagement

Where Are My Things? Best Practices for Safeguarding Patient Belongings in Hospitals

Managing patient belongings is a challenge for almost all hospitals. Losing a patient’s belongings...

Staff & Provider Engagement

Caring for the Workforce: Five Strategic Areas to Address Well-Being in Healthcare

The Beryl Institute releases “Caring for the Workforce: Five Strategic Areas to Address Well-being...

Patient Family & Community Engagement

Listening Organizations: Elevating the Human Experience in Healthcare through the Lived Experience of Patient & Families

Experts from around the globe in the field of patient and family partnerships explore...

Culture & Leadership

The Human Experience Imperative: Practical insights for executives on organizational strategy, structure and impact

This paper identifies the critical reasons healthcare leaders today must invest in experience leadership...

Patient Family & Community Engagement | Quality & Clinical Excellence

The Impact of Bias on Health Equity and the Human Experience

This paper identifies what bias looks like in healthcare settings and acknowledges its serious...

Patient Family & Community Engagement

The Evolving Role of Healthcare Volunteer Programs: Elevating the Human Experience Through Generosity and Connection

This paper highlights perspectives from both volunteer leadership and the volunteers themselves on the...

Staff & Provider Engagement

Restoring Safe Workplaces in Healthcare: A Commitment to the Human Experience

This PX paper reveals the impact of incivility and hostility in healthcare workplaces and...

Patient Family & Community Engagement

Patient Advocacy Data: Discovering the hidden gems in patient feedback

This PX paper, written in collaboration with the Institute's Patient Advocacy Council, examines how...

Staff & Provider Engagement

The Power of Self-Healing: Improving Experience Through Mindfulness

According to the U.S. National Institute, nursing is identified as one of the most...

Infrastructure & Governance

The Role of Revenue Cycle in Elevating the Human Experience in Healthcare

This paper, published in collaboration with Healthcare Financial Management Association, explores how revenue cycle...

Staff & Provider Engagement

Becoming the Best Place To Be: Elevating the Human Experience in Senior Living

This PX paper, written in collaboration with Pioneer Network, examines human experience in senior...

Patient Family & Community Engagement

A Global Perspective on Elevating the Human Experience in Healthcare

This first paper from the Institute’s Global Council includes accounts from individuals committed to...

Culture & Leadership

Reexamining “Defining Patient Experience”

The initial publication, Defining Patient Experience, was published seven years ago. This new release...

Staff & Provider Engagement

Improving Outcomes: The Impact of Experience in Ambulatory Care

This PX paper includes insights from nine experience-focused leaders and emphasizes the importance of...

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