Begin Your CAVS Journey

Certified Administrator of Volunteer Services (CAVS) is  designation intended for healthcare professionals or other individuals with an interest in volunteer leadership. The purpose of CAVS certification is to promote healthcare volunteer services management. The Beryl Institute offers the following workshop to help you prepare for the CAVS examination.

All inquiries about the exam itself are best directed to The Patient Experience Institute.

2024 course information available soon


Join an interactive preparation workshop reviewing the seven domains on which the CAVS examination is based.

The workshop provides an in-depth review of policies, processes and procedures to ensure the development of a volunteer program that meets the standards of accrediting agencies. Participants will explore test-taking strategies and hear from a panel of CAVS-certified individuals who will share their experience and offer advice.

Participants will:

  • Review content most related to the CAVS Classification System
  • Test comprehension of key concepts
  • Explore strategies to prepare for the CAVS Examination

Registration Fee: $350 Members / $450 Non-Members

Course Materials: An electronic version of the book  Time, Talent & Treasures - A resource for healthcare volunteer management  is included with your registration. It will also serve as a resource throughout your career in volunteer management. An optional hard copy of the book is available for an additional fee  here.

Eileen McConville, MBA, CAVS

*This program does not offer patient experience continuing education credit (PXEs)

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For additional questions, contact the Institute at 1.866.488.2379 or send an email to