Staff & Provider Engagement
State of HX 2025: Thriving in the Face of Change
Published July 30, 2025
We’re pleased to announce the release of The State of Human Experience 2025: Thriving...
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Policy & Measurement
Consumer Perspectives on Patient Experience 2024
Published October 8, 2024
The Beryl Institute’s latest inquiry on consumer perspectives in healthcare is published in a...
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Quality & Clinical Excellence
Expectations & Patient Experience in Healthcare in Brazil
Published April 1, 2024
Few sectors have such a great need for attention to experiences as the healthcare...
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Staff & Provider Engagement
The State of Human Experience 2023: Affirming the Integrated Nature of Experience in Healthcare Today
Published July 25, 2023
Engaging voices from 33 countries, our latest biennial benchmarking study provides diverse perspective on...
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Culture & Leadership
The State of Patient Experience 2021: Transforming the Human Experience
Published May 1, 2021
The State of Patient Experience 2021: Transforming the Human Experience engages voices from 33...
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Consumer Perspectives on Patient Experience 2021
Published May 1, 2021
This report is a follow-up to The Beryl Institute’s 2018 study, Consumer Perspectives on...
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Culture & Leadership
Human Experience 2030: A Vision for the Future of Healthcare
Published June 25, 2020
Human Experience 2030 (HX2030) reflects the insights of a global community of patients, family...
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Culture & Leadership
2019 State of Patient Experience: A Call to Action for the Future of Human Experience
Published September 10, 2019
The State of Patient Experience 2019: A Call to Action for the Future of...
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Culture & Leadership
To Care is Human: The Factors Influencing Human Experience in Healthcare Today
Published January 8, 2019
As one looks at the healthcare landscape today, it is hard to overlook the...
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Patient Family & Community Engagement
Consumer Perspectives on Patient Experience 2018
Published May 1, 2018
Healthcare professionals have taken major steps to understand, measure, and improve the Patient &...
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Innovation & Technology
The State of Patient Experience 2017: A Return to Purpose
Published May 1, 2017
The full research report from the Institute's latest benchmarking study provides insights into trends...
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State of Patient Experience 2015: A Global Perspective on the Patient Experience
Published May 1, 2015
The full research report from the Institute's latest benchmarking study provides implications of practice...
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Infrastructure & Governance
The State of Patient Experience in American Hospital 2013
Published May 1, 2013
The Beryl Institute releases the full research report from its 2013 benchmarking The State of Patient...
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Infrastructure & Governance
The State of Patient Experience in American Hospitals – 2011 Benchmarking Study
Published May 1, 2011
The Beryl Institute has released full findings from the 2013 State of Patient Experience...
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