A Commitment to Human Experience in Essential Hospitals
Published July 11, 2024
A Commitment to Human Experience in Essential Hospitals highlights the innovative practices of essential hospitals in enhancing the human experience in healthcare. These safety-net hospitals are crucial for providing care to underserved and marginalized communities, addressing complex medical needs and significant socio-economic challenges. Despite facing financial constraints and staff shortages, essential hospitals excel in creating environments of trust and delivering exceptional patient experiences. Their approach to overcoming unique challenges offers valuable lessons for the entire healthcare sector.
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Culture & Leadership | Patient Family & Community Engagement
Building Trust Through Centering Patient Experience
Published November 5, 2026
Complimentary – Public trust in healthcare, public health, and biomedical innovation has reached a historic low. While many attribute this shift to the COVID-19 pandemic and social media, distrust is a deeply rooted structural challenge with centuries of history. It is driven by long-standing medical freedom movements, systemic discrimination, and earned mistrust among minoritized communities,
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Quality & Clinical Excellence
Interpreter Use, Code-Switching, and Patient Outcomes in U.S. Clinics
Published November 5, 2026
Language discordance between clinicians and patients in U.S. clinics is a recognized driver of communication-sensitive adverse events, yet the synthesis linking specific linguistic practices to clinical outcomes remains incomplete, and graduate medical education programs lack a unified evidence base on which to build interpreter-mediated competencies. This narrative review evaluates whether interpreter use, translanguaging, and code-switching
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Exploring Lived Experiences to Gain Insight into the Support Needs of People Following Stoma Surgery
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Aim To describe the supports that are important to people in the early weeks after stoma surgery and explore participants’ thoughts and feelings about these supports. Design A consumer-researcher co-design approach was used to design and undertake a qualitative patient interview study among people who have had stoma surgery. People who had an existing stoma
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events