Webinar
Showing 273–288 of 572 results
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Innovation & Technology
Innovations in Healthcare: Developing Online Communities to Support an Improved Patient Experience
Published August 4, 2015
Learn how health technology development and adoption provided an excellent example of the impact patient feedback has on the success of healthcare delivery.
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Patient Family & Community Engagement
Innovative Approaches to Measuring Patient and Family Engagement
Published November 8, 2016
How do we creatively and practically measure Patient and Family Engagement? Learn and discuss difficulties of using established measurement methods and the possibility of developing new ones.
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Innovation & Technology | Staff & Provider Engagement
Innovative Communication Strategies for Staff and Volunteer Services
Published September 27, 2022
Leave with tools, templates, and ideas to apply in our rapidly changing world of technology and social media.
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Staff & Provider Engagement
Inside a Patient Simulation Lab
Published June 26, 2018
Hear insights toward enhancing competencies and presence at the bedside to eliminate human suffering.
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Patient Family & Community Engagement
Inspired Healthcare – A Collaboration Blueprint
Published September 29, 2015
Project True North brought together staff and patients in a team atmosphere and applied a quality improvement framework towards patient satisfaction.
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Staff & Provider Engagement
Insult to Injury: COVID 19 and Clinician “Burnout”
Published June 17, 2021
Examine challenge of burnout and the opportunity to evolve the language used to describe the unique experiences of healthcare professionals across disciplines and work settings.
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Culture & Leadership | Staff & Provider Engagement
Interconnectedness of the Human Experience: Building a Unified Vision for Healthcare Leadership
Published July 27, 2023
Join Press Ganey for a transformative webinar on the “Interconnectedness of the Human Experience: Building a Unified Vision for Healthcare Leadership.” Discover how human experience is intricately linked to patient experience, organizational strategy, workforce engagement, and safe, high-quality care. Explore the power of empathy, communication, and collaboration in fostering a patient-centered culture that goes beyond
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Culture & Leadership | Patient Family & Community Engagement
Intrapersonal and Interpersonal Skills for Antiracism and Advancing Health Equity
Published January 18, 2022
Embrace self-reflection and group interaction regarding cultural location, the relevance to cultural humility, and efficacy of both in patient engagement.
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Culture & Leadership
Introduction to The New Existence
Published November 5, 2020
This session will provide an overview of the key elements and actions of The New Existence with members of our global steering team and engage participants in a conversation on how we best move forward.
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Patient Family & Community Engagement
Invite and Activate Partnership
Published February 25, 2021
Explore the Second aim in the Care Teams segment of The New Existence: Invite and Activate Partnership.
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Infrastructure & Governance | Staff & Provider Engagement
Is There a Doctor in the House? The Benefits of Partnering a Physician with Patient Advocacy
Published October 22, 2024
Wondering how to take your Patient Advocacy team to the next level? This webinar will walk through the advantages of having a physician champion working closely with your advocacy team. We will cover physician engagement, clinical oversight, quality review, and key concepts that make for a successful physician partnership. Presenters will share their journey of
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Patient Family & Community Engagement
Jump in Line: A Successful Resource in Engaging New and Existing Associates to a Patient-Centered Culture
Published December 3, 2013
Explore a tool and orientation process that has contributed to sustained improvements of 10 percentile points in patient satisfaction overall mean score in an Emergency Department.
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Culture & Leadership
Just Do IT: Intentional and Transparent Approaches to Addressing Racism in Medicine
Published April 20, 2021
Discover proactive steps to become culturally sensitive and advocate for minority colleagues or friends, and, even more so, protect minority patients.
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Patient Family & Community Engagement
Just the Pfacts about Starting and Sustaining a Patient and Family Advisory Council
Published September 20, 2011
Learn specific methods for planning and implementing a PFAC, including coordination of a planning team to complete the foundational work of the PFAC.
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Infrastructure & Governance
Kaizen for Improved Patient Satisfaction: The Experience of an Academic Cancer Center
Published March 28, 2013
Learn to establish and convey expectations to patients through improved communication practices.
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Patient Family & Community Engagement
Key Communication Skills for Patient and Family Advisors
Published February 11, 2016
What are the concrete communication skills for expressing your views, making suggestions and pushing for improvement—in a way that reduces resistance to your messages and increases the likelihood of you having a very positive impact?
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