Innovation & Technology

Innovations in Healthcare: Developing Online Communities to Support an Improved Patient Experience

Joan Forte-Scott, Administrative Director, Patient and Community Engagement
Bev Anderson, Family Consultant, Stanford Hospital and Clinics

Stanford Hospital and Clinics discusses lessons learned from the implementation of a health technology in a large healthcare organization. This case analysis highlights a specific social networking site which is focused on building a better support team for patients online. Not only did the site begin with specific patient experiences in mind, but also the site was co-developed with patients, during and after their hospital treatment. The objective of the site is to provide a bridge between the patients and their community, and the hospital and its patients. Learn how health technology development and adoption provided an excellent example of the impact patient feedback has on the success of healthcare delivery.